Web Support Consultant
Reynolds and Reynolds - College Station, TX

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As a Web Support Consultant, you will be responsible for answering phone calls and assisting customers with software-related issues. You will also be responsible for fully documenting all customer issues, as well as troubleshooting customer issues and providing timely answers along with follow-up. You will also act as a liaison for customers in dealing with other departments and assisting with quality assurance testing of software. Other responsibilities will include participation in other assigned projects.

Training:
The training process includes various classes and on-the-job training. Successful applicants will receive hands-on experience working directly with senior-level representatives. Performance is evaluated on a regular basis to gauge progress and to assist in setting goals.

Requirements:
  • Bachelor’s degree is preferred
  • Basic PC skills
  • Knowledge of markup languages such as HTML is a plus
  • Any experience with Java, Cascading Style Sheets or programs such as Front Page and Dreamweaver is also a plus
  • Good communication skills
  • Ability to learn quickly
  • Work well under pressure
  • Desire to work in a team environment

To apply for this position, e-mail your resume

to careers@reyrey.com

Reynolds and Reynolds - 20 months ago - save job
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About this company
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Auto dealers might want to test drive enterprise software from The Reynolds and Reynolds Company. Reynolds provides software and services...