Accenture - Jacksonville, FL

This job posting is no longer available on Accenture. Find similar jobs:Webmaster jobs - Accenture jobs

Business Process Outsourcing

Jacksonville, FL

People within the Business Process Outsourcing (BPO) organization are responsible for the day-to-day provision of long-term outsourcing services to one or several clients. Typically, people in BPO are based permanently at a client location. BPO helps clients develop and deliver business process innovations with cutting-edge outsourcing services. These services transform enterprises and deliver high performance at lower costs. We offer a full array of business process outsourcing services founded on operational excellence and cost effectiveness.

Our BPO resources can expect to:
Receive ongoing training to build and extend professional, technical and management skills in all areas

Enjoy our comprehensive and generous benefits package



will have the following key responsibilies:
File management, including content handoffs

File Conflict resolution for work in progress in multiple work streams

Branch (work stream) management, including baseline tasks, monitoring for edited files forward merge process

Update the release environment worksheet

Pre and Post release tasks, including Release Readiness and checklist, conflict resolution, and synch

Document checklist and standardized process for branch management, content handoffs, and release readiness

Maintains knowledge of all product website structure, taxonomy, hierarchy and templates

Works with release management teams to coordinate publishing releases for maintenance

Interfaces with cross-functional team members, including in-house creative production team, HTML team, web development and systems managers, business partners, third party vendors, and Project Managers as needed

Works closely with members of other areas and technology teams to resolve CMS related issues.

Supports ongoing CMS development by influencing and documenting CMS requirements

Supports ongoing development and modifications by testing and reporting defects

Understands process and procedures as necessary to support all aspects of CMS maintenance and development; encourages process changes as appropriate


Basic Qualifications:
Bachelors Degree or four additional years work experience

Minimum of 3 years web content management experience

Minimum of 1 year of exposure to technologies any cobination of the following: XML, CSS, JavaScript, vss, and HTML

Preferred Qualifications:
Uunderstanding of the web development project lifecycle

Preferred to have some release handling experiences

Web publishing experience

Experience managing communications through website planning, management, and production

Credit card operations and logistics knowledge

Consumer banking application development and maintenance experience

Interwoven Teamsite experience

Basic knowledge of TeamSite, or a similar content management tool

Project management skills

Professional Skill Requirements:
High energy level, self-motivated, and demonstrates initiative

Process Oriented

Ability to manage and prioritize multiple projects

Excellent English communication/presentation skills, both oral and written

Identify innovative ways to implement projects within established timeframes

Ability to work with other development and maintenance teams in different countries working towards the same goals

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.

Accenture is an Equal Opportunity Employer.

About this company
3,406 reviews
Accenture is one of the world’s leading professional services companies, with capabilities in consulting, strategy, digital,...