NY-New York City
This is an excellent opportunity for candidates who have experience maintaining and troubleshooting a nationally-distributed Windows infrastructure. The Technology team at Teach For America focuses on the quality of our work. We have built and maintain an outstanding Windows infrastructure based on simple, reliable technologies. This is a great opportunity for a results-oriented professional with great Windows Administration experience.
Teach For America seeks individuals of all ethnic and racial backgrounds to apply for the position.
Information Technology team
Our team loves to collaborate. We partner with every other team in the organization to create world-class technology solutions that staff and corps members use to more effectively and efficiently get all kids access to educational opportunity. To do so, we work with some of the largest names in technology, and leverage the latest software, equipment, and expertise. Our team works very hard, but we also have a lot of fun. We enjoy game nights, quarterly trivia outings, and themed potlucks where we get together to eat and explore each other's cultures and favorite recipes.
Responsibilities include, but are not limited to:
Providing 24x7 support in an on-call rotation, for our nationally-distributed Windows environment, including servers, DNS, DHCP, Active Directory, Exchange 2007, Group Policy & Security
The ability to participate effectively in multiple projects, meeting deadlines and provide technical expertise
Producing documentation that describes the systems, procedures, events and associated processes and help building knowledgebase
Responding to & resolving service issues to meet our SLA obligations
Follow the management direction, guidelines for day to day management, service tickets, change, and incident management
Actively participating as a strategic member of the technology team, including participating in meetings and providing third-level technical support for our users
Outstanding interpersonal and written communication skills and the ability to work within a team and independently on assignments
Desire to learn and support other enterprise services and integration with internal/external (SaaS/cloud) services
4+ years of experience in windows server technologies
Taking ownership and managing current environment using, Active Directory, Exchange server 2007, Symantec Antivirus, DNS and security patches
Experienced in installation, optimization, maintenance and security of DNS, Windows 2003 & 2008 server, Active Directory and Microsoft Exchange 2007, Symantec Antivirus, WSUS,
Experienced in maintaining and administrating a distributed network of remote servers
Familiar with or certified on Dell hardware, as well as Microsoft certifications
Must be able to be both a team player and depended on to provide exemplary results while working on projects independently
Strong understanding of project management and ITIL process framewor
SCCM, MS Cluster
BES & SharePoint server administration
Citrix Farm administration
Scripting (PowerShell, vbscript, perl etc.)
A four year degree or more in Computer Science, MIS or relevant work experience.
Application Requirements and Process
Applications will be reviewed on a rolling basis. Please submit your resume and one-page cover letter with your application.
All kids—no matter where they live, how much money their parents make, or what their skin color is – deserve access to a great...