Windows System Administrator
American Eagle Outfitters 3.92,105 reviews - Warrendale, PA

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POSITION TITLE: Systems Administrator - Windows
REPORTS TO: Manager - Windows
Support retail, distributed systems and hardware/software in a Microsoft Windows environment, including: operating systems, imaging, x86 server technology, security and disaster recovery.

• Create and maintain system images for registers, servers, kiosks, and other specialty devices
• Assist Senior System Administrators with analysis, design, engineering, testing, documentation, implementation, maintenance, and operation of operating systems, computers and network components
• Manage and administer Microsoft Active Directory for the retail environment
• Develop management scripts as needed
• Perform cross-platform and multi-discipline trouble-shooting, and cross-platform systems integration
• Participate in hardening and securing retail systems
• Provide hardware and software support to business customers
• Serve in an on-call rotation to provide support coverage
• Participate in cross-functional projects
• Other duties as assigned

• Bachelor’s Degree in Information Systems, related field, or equivalent experience
• Three+ years of experience administering Windows systems in an enterprise environment
• High degree of proficiency MS Office Suite, Outlook & Internet applications, including:
o Enterprise server and desktop hardware, imaging technology experience (especially WAIK and WIM technologies),
o Systems scripting and deployment experience such as PowerShell, VBS, or shell/batch
o Windows client and server administration and building/deploying images: Windows 7, Server 2008, and Server 2008 R2, and Administration of Windows 2008 Active Directory and infrastructure services: Group Policy, DNS, PKI/Certificates, IPSec
o Microsoft Server and Client technologies including Active Directory
o Networking technologies including switches, firewalls, F5 load balancers
o Network protocols such as TCP/IP, http, https, IPsec
o Security technologies such as encryption, authentication, certificates, SSL, IPsec, patching, vulnerability remediation, and PCI compliance
o Imaging (Windows, Symantec Ghost, Altiris), monitoring (Microsoft SCOM), and client management tools (Microsoft SCCM or Bigfix/IBM Tivoli Endpoint Manager)
o Trouble-shooting skills at level 2 proficiency to resolve hardware, OS, or systems integration issues
• Experience with monitoring systems, databases, web servers, clustering, and middleware preferred
• Enterprise systems management software and POS experience, including: IBM Tivoli Endpoint Manager (TEM), Bigfix, SCCM, Altiris, or LANdeskTEM/Bigfix experience is a plus; packaging and staging experience preferred
• Experience with retail, embedded, and mobile hardware and operating systems preferred
• Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work with and influence peers and senior management
• Ability to work in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines and reporting

American Eagle Outfitters is an Equal Opportunity Employer

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