WorkSource Specialist 3 (ANS01) Kitsap
Employment Security Department - Bremerton, WA

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Note: This is a part-time position working at least 20 hours per week. As workload fluctuates there may be a need for the incumbent to work full-time. This project position is expected to end December 31, 2013.

WorkSource Kitsap is seeking a part-time WorkSource Specialist 3. This is a fully qualified professional level position. This position will work with unemployment insurance claimants delivering core and intensive services in the Emergency Unemployment Compensation (EUC) project, and access to the full array of services available through the WorkSource system. The majority of time is spent assisting long-term claimants in both a group and one-on-one format. This position will be reviewing continued eligibility of claimants and assist in directing them to job finding services as needed.

Duties:
  • Provide staff-assisted customer services; conduct group and individual in-depth interviews, partial and full registrations, and review job readiness, employment barriers and customer needs; administer skill, interest, and aptitude tests using formal tools; identify employment and/or training goals; develop and monitor service plans; develop recommendations for continuous engagement.
  • Outline labor market information and opportunities; assist with development of job search plans/Reemployment Service Summary; refer customers to WorkSource job orders and/or other external job openings.
  • Monitor return to work and/or customer employment status; monitor referral and placement number ratios; record data into multiple information management systems; produce necessary information and reports.
  • Administer the UI Work Test.
  • Schedule and conduct Job Search Review interviews; audit customer unemployment claims to ensure claimants meet work search requirements under the Unemployment Insurance laws; develop claimant action plan or work search directives; conduct follow-up to assist UI office and customers; enter information in SKIES and GUIDE.
  • Facilitate unemployment insurance reemployment orientations.

Qualifications:

Required Qualifications:
  • Working-level knowledge of characteristics associated with unemployed, dislocated, and disadvantaged populations.
  • Working-level oral communication skills - convey information orally according to the needs of the audience, and receive and understand spoken information.
  • Working-level knowledge of group facilitation techniques.
  • Awareness-level computer skills - use computer hardware and software to complete assignments.
  • Working-level customer service skills – build and maintain customer relations and satisfaction.
Desired Qualifications:
  • Working-level general knowledge of the workforce one-stop system and partner programs and services.

Supplemental Information:

Attach a cover letter and resume to your on-line application (either through the Text Resume / Edit Resume field or the Add Attachment(s) field).

A resume will not substitute for the "work experience" section of the application.

General suggestions for creating a good application packet:

  • Read the job posting very carefully. Find out as much as you can about the position.
  • Make sure you are very diligent in following all the application instructions. Include all requested documentation.
  • Make sure your application and supplemental question responses address how you meet each of the required and desired qualifications.
  • Carefully read each of the supplemental questions and respond completely to each one. Pay careful attention to each component of the question, providing examples, and thoroughly describing when and where you achieved the proficiency level, and detail the types of work you performed, the work products, etc., to demonstrate ‘how’.
  • Specifically include all of your work experiences doing the same or similar work, especially if you reference work in these jobs in describing when/where you gained proficiency level skills.
  • Make sure your application reflects your best writing.
Other Information
As a condition of employment, the successful candidate accepting this position must comply with the Union Security clause contained in the Collective Bargaining Agreement between the State of Washington and the Washington Federation of State Employees.

For inquiries about this opportunity, please contact the Recruitment Team at 360-725-9400 or HRRecruiting@esd.wa.gov .

Individuals with disabilities needing assistance in the application process or needing this job announcement in an alternate format should provide their contact information via e-mail or telephone.

Employment Security Department is an equal-opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service–711.

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