Since 2006, Appirio has helped companies power their business with the cloud. We provide professional services backed by a team of 700 strategy and technology experts, an innovative technology platform, and a 85,000 person crowdsourcing community that lets enterprises move faster, rethink processes and change the way their employees work. We’ve been recognized by organizations such as the World Economic Forum, the Wall Street Journal, Gartner and IDC, and are backed by Sequoia Capital, GGV and General Atlantic.
Cloud, social and mobile are changing the face of IT and business and Appirio is at the heart of this revolution. We offer employees the opportunity to work with industry pioneers, the latest in technology, and some of the most innovative customers in the world.
The Workday Project Manager leads all aspects of assigned projects using initiating, monitoring, controlling and closing processes. The Workday Project Manager is responsible for coordination and completion of assigned project's scope on time, within budget, and meets the highest of quality standards. To this end, the Workday Project Manager will perform a variety of activities including scheduling, scope, resourcing, quality, communications, contract, integration, and risk management in an agile environment.
The Workday Project Manager will drive the customer implementation of Workday and will be involved in the development of several key project deliverables (e.g., charter, project schedule, staffing plan, issue logs, etc.) and work with the Client project manager to resolve issues that impede project success. The Workday Project Manager will also be responsible for managing to the agreed to budget and delivering the project margin.
The Project Manager may be responsible for more than one project at a time, and may assume the role of Engagement Manager on projects. Additionally, this role reports in through the Project Management team and may be asked to manage non-Workday projects (eg, Salesforce, Google).
The Project Manager has the authority and autonomy to run their assigned projects on a day-to-day basis. The Project Manager has sufficient latitude to exercise a wide degree of creativity in performing this role while adhering to Appirio Project Governance processes.
The following are the typical responsibilities of the Workday Project Manager:
Become an expert in Workday's Implementation Methodology and the Appirio Way (Appirio's Implementation Methodology) and use on all engagements.
Project manage 1 - 2 large Workday product implementations concurrently.
Demonstrate competency in the Workday's products- HCM, Payroll, and Financial.
Participate in sales processes when requested.
Provide guidance and mentoring to consultants.
Ensure projects are properly planned and staffed.
Work with the customer project manager to identify and resolve project issues.
Work with Workday Delivery Assurance team to ensure compliance with agreed to checkpoints.
Present at Executive Steering Committee meetings.
Ensure the client takes advantage of Workday and Appirio best practices.
Be a liaison for professional services when interacting with sales and development.
Identify opportunities to position other service offerings.
Ensure the client can serve as a reference upon completing their implementation.
Assist in the transition of the customer from professional services to Workday customer support.
Ensure the project is delivered within the budget outlined in the SOW.
Manager the change control process on projects.
Planning and problem-solving tasks
The Project Manager is responsible for planning the project in order to accomplish its goals or produce the products required within constraints such as time, cost and agreed quality standards.
Alternatively, a Project Manager might inherit a detailed project plan from sources such as a contract, a business plan, an organization or a funding body.
The Project Manager would normally be responsible for maintaining the project budget. In the first instance a specialist may help to prepare the budget for the Project Manager to then review.
The Project Manager will have ownership of the budget. Therefore, if a PM is handed a budget by someone else, it is important that they are able to understand it enough to take responsibility for delivering the project within the budget defined. On large scale projects some sections of the budget may be handed over to someone else to oversee.
The Project Manager must continuously monitor progress in terms of the status of the plan and the budget and report back to the board, senior management, the client, or the funding organization via weekly or other progress reporting and by organizing and managing status meetings and board meetings.
The Project Manager must anticipate and catch deviations from a plan or schedule early and keep all participants and stakeholders informed.
The Project Manager should identify, log, analyze and manage potential and actual issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact on scope, schedule, quality and cost.
The Project Manager should identify where and when management of issues and risks or accommodating altered requirements will involve extra time or extra resources and where efficiencies can be made.
The Project Manager should be able to articulate and negotiate consensus on a final vision of the product and/or the core project goals from scoping the requirements of all stakeholders, not forgetting the end-user.
The Project Manager should be capable of defining acceptance criteria or working with specialists to define acceptance criteria for project deliverables and will works towards achieving stakeholder acceptance of deliverables.
The Project Manager must be courteous and polite in written and oral communication, and be able to get ideas across in a non-confrontational manner in one-to-one situations, small groups, and before large audiences.
Team management tasks
The Project Manager will identify the need for resources, and should subsequently take on team leadership responsibilities in relation to the resource available to the project.
The Project Manager may work directly with the team members to estimate effort, plan activities and negotiate consensus among individual team members on their appointed tasks.
Alternatively, the work or parts of the work may be done by third party contractors, managed and coordinated by the Project Manager.
The Project Manager will need to exercise good judgment in whether tasks should be broken down into smaller detail or not.
The Project Manager should be able to create and use Gantt charts, spreadsheets or other appropriate tools to manage people and tasks and keep up-to-date.
A Project Manager may need to be experienced in providing a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges.
The Project Manager is responsible for bringing the project to a close, which will include creating an end of project report or evaluation document, holding ‘sunset’ meetings and activities, and capturing and using relevant lessons learned.
Technical and quality tasks
Without necessarily being an expert, the Project Manager should make an effort to understand the technology being used in order to understand and question requests coming from specialists and technical staff and to evaluate what is reasonable or possible.
Experience with various software lifecycle methodologies, especially agile
The Project Manager is responsible for the project’s commitment to quality – also referred to as fitness for purpose or specification level, and may need to call on specialists to assist in creating or assessing quality standards.
Experience with scope management and risk mitigation, including management of statements of work and change orders
Demonstrated ability to balance competing business drivers and manage stakeholders, both from the customer and from internal management
Experience with various requirements elicitation technique
Familiarity with various estimation and design techniques
Experience with testing approaches for quality assurance
The Project Manager may need to generate many types of document, including requirement specifications, contracts, schedules, personnel records, project reports, communication (email) records, design specifications, meeting agendas, minutes and status reports.
The Project Manager may need to create a structure for project documentation and remain conscientious in using it and ensuring that the rest of the team understands and uses it.
The Project Manager may need to create a structure for project assets, including digital assets and remain conscientious in using it and ensuring that the rest of the team understands and uses it.
Experience managing project budgets and demonstrated ability to complete projects on budget
Selected applicants must be able to work from a home office.
Hands on experience with Workday and/or Workday HCM Certification is required
Minimum 5 years experience leading teams of technical experts in a hands-on environment requiring both technical and PM skills
Project Management of HCM, payroll and financial implementations
Consulting experience either as an internal consultant or with a consulting/software company
Experience implementing Workday, Oracle, SAP, PeopleSoft or similar product
Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services procurement
Great presentation and communication skills, including the ability to convey complex technical issues to a non-technical audience
Recent experience in managing software-as-a-service projects a plus, particularly when migrating from on-premise solutions
Proven consulting skills and customer focus (minimum of 6 years in customer facing consulting)
Proven track record of experience and customer success in IT project rollouts.
Relevant software industry experience (8-10+ yrs) with a minimum of four years of Project Management
Industry exposure and presence is highly desirable – published papers and/or conference presentations
Excellent verbal and written skills in English
BS or BA degree is required
PMP certification preferred
Travel expectations– approximately 50%
Note: This position description indicates the general level and nature of work expected. It is not a comprehensive list of specific duties or activities associated with the position. The consultant may be asked to perform other duties as assigned.
Appirio - 13 months ago