Position Summary: Reporting to the Corporate Call Center Operations Leader in our Auburn Hills location, this position is responsible for the collection, management, and analysis of data to forecast staffing trends for Ally Bank and GMAC Auto Finance Customer Care Center, including developing and maintaining staffing models and applying advanced statistical techniques to investigate trends. Some travel may be required. Essential Duties and Responsibilities include the following. Other duties ...
DetroitRecruiter.com - 2 years ago
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