The Workup Specialist position coordinates all aspects of managing a donor in the workup process. This includes performing health screening and assessing emotional well-being, coordinating information session, physical examinations, stem cell collection, post donation follow-up, and completing required documentation.
Must be bilingual in Chinese, Portuguese, or Korean.
Associate degree in nursing or other related healthcare field. Three years of combined relevant education, certification, or experience, in addition to the minimum experience, may be substituted for the degree requirement. RN preferred.
Four years of patient interaction or care experience with in a healthcare setting. Bachelor’s degree in healthcare field and two years experience may be substituted for the minimum experience. Experience working in a regulated environment to include a demonstrated knowledge of Good Tissue Practices (GTP) preferred.
Knowledge of medical terminology, case-note documentation, and medical histories. Must understand and be able to apply consistently the safe handling of blood products.
Intermediate computer skills including experience with Microsoft office software; strong attention to detail and excellent organizational skills. Must be able to accurately and efficiently complete sensitive data forms. Well- developed interpersonal skills dealing with people of different cultures and styles. Advanced communication skills to include writing and oral abilities to connect with a wide range of people to discuss sensitive information. Strong customer service skills and ability to apply concepts of active listening and empathy in dealing with people who are experiencing major life decisions.
Phlebotomy may be required depending upon location. Individuals assigned to perform phlebotomy and filgrastim will be required to hold appropriate license. Availability for possible occasional overnight travel and flexibility to work outside of core business hours (evenings, weekends and some holidays) is necessary; valid driver’s license.
The NMDP maintains a Registry of more than 3 million potential volunteer marrow donors and facilitates more than one hundred transplants per...