Performs difficult professional work supervising service programs, training and supervising social service staff, assigning cases and managing caseloads, overseeing records and file preparation and maintenance, preparing reports and related work as apparent or assigned. Work is performed under the general direction of the Youth Community Support Services Administrators. Divisional supervision is exercised over personnel within the division.
Examples of Duties:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Assists Youth Community Support Services Administrators in developing, analyzing and reviewing contracts and budgets.
Assists Youth Community Support Services Administrators in authorizing expenditures; projecting anticipated revenues; and monitoring revenues/collections.
Serves as the Youth Community Support Services Administrators in their absence; make decisions as needed in their absence.
Assigns, directs, trains and reviews staff work; evaluates staff performance; coaches and/or counsels staff; develops staff schedules; provides recommendations regarding staff hiring, promoting, suspending, disciplining or terminating.
Assist Youth Community Support Services Administrators in developing and implementing policies and procedures for the Youth Community Support Services Department.
Assist Youth Community Support Services Administrators in developing new, and refining existing, funding streams.
Represents the department at state, county and local meetings.
Assists Youth Community Support Services Administrators in developing, promoting implementing and refining new and existing programs.
Provides community collaboration through various committees and task forces; participates in community forums.
Responds to and works to resolve client and general public complaints.
Works with other health and human service and county departments, and community agencies to facilitate service coordination.
Ensures that programs operate in compliance with County, State and Federal laws and regulations.
Serves as the Agency Children’s Functional screen lead; completes Children’s Functional Screen.
Monitors and supervises juvenile treatment court; serves as primary agency liaison for juvenile treatment court.
Knowledge, Skills and Abilities
Thorough knowledge of the philosophy, objectives, practices and techniques of social work and counseling; thorough knowledge of the techniques and the means of interviewing, counseling and investigating; thorough knowledge of the principles and techniques of family services, public assistance; thorough knowledge of children’s waiver manual; thorough knowledge of crisis intervention, intake, screening and evaluation techniques; thorough knowledge of community resources for social services; ability to plan, organize, assign and supervise the work of staff of social workers and to train and instruct subordinates; ability to communicate ideas effectively both orally and in writing; ability to establish and maintain effective working relationships with clients, officials, associates and various parties to cases.
Education and Experience
Bachelor's degree in social work, psychology, counseling, or related field and considerable experience in a human services setting with moderate experience in a supervisory position, or equivalent combination of education and experience.
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting and speaking or hearing, frequently requires standing, using hands to finger, handle or feel and reaching with hands and arms and occasionally requires walking, tasting or smelling, pushing or pulling, lifting and repetitive motions; work requires close vision, distance vision, ability to adjust focus and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, using of measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; and occasionally requires exposure to blood borne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic).
State of Wisconsin Social Work Certification.
Coordinated Service Team Training.
Children’s Functional Screen Training
Children’s Long Term Support Waiver Training
Valid Driver's License.