The account executive receives (by telephone or email) requests for quotations, orders, and lead times from customers. Makes quotations on standard items, writes orders and relays pertinent order information to customers. Coordinates with other departments in handling purchase orders and providing customer service.
Work Hours are 3:00AM –12:00PM
Hours during the initial training phase are 9:00AM - 6:00PM CST.
Relocation assistance may be available
The Italian Market Account Executive will be responsible for:
- Build new clientele and customer relationships through (1) responding to email requests and (2) answering inbound phone calls for www.screentekinc.com or any other online marketplace.
- Increase sales for current accounts.
- Receive telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers. Achieve and maintain rapport with customers and give them the best possible service.
- Ensure orders are complete and collect payment and shipping information from customers to assure timely and accurate closing of transactions.
- Communicate with customers by email, phone and mail to resolve issues to assure complete transactions as well as to provide service and answer questions.
Desired Skills & Experience
- Bilingual: Italian/English (must read and write fluently)
- Ability to work independently with minimum supervision.
- Demonstrate strong organization skills as well as excellent customer service skills.
- Proficiency with MS Word, Excel and Outlook.
- The candidate has a valid work permit
ScreenTek specializes exclusively in the sale of LCD screens for laptop screen replacement. Established in June of 2001, ScreenTek is the industry leader in laptop LCD screen replacement. Services include extensive product knowledge, international and hard-to-find screen sourcing, a wide-ranging LCD screen manufacturer line-up, extensive warranty and same-day shipping for most laptop screens. ScreenTek is your laptop replacement screen solution.
ScreenTek's mission is to be the most competitively-priced, customer service-oriented and extensively-stocked LCD screen supplier for laptop and industrial uses. We have the most comprehensive LCD screen inventory from multiple screen manufacturers to meet your short- and long-term needs. We focus on strong customer relationships, expedited shipping and feature a multi-lingual staff.
We offer paid health, vision, and dental insurance, vacation time, 401(k) and bonus opportunities.
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