Case Worker
Good Shepherd Services 98 reviews - Bronx, NY

This job posting is no longer available on Indeed. Find similar jobs:Case Worker jobs - Good Shepherd Services jobs

Mandela House Non-Secure Detention (NDS) Center

Building on Strengths in Individuals, Families and Communities!


  • To lead in the development of innovative programs that ensures a more promising future for our program participants.
  • To advocate zealously for principles necessary to empower those with whom we work.
  • To provide quality service to individuals consistent with their dignity and to communities consistent with their needs.

Good Shepherd Services has won the Non Profit Excellence Award for Overall Management Excellence given by the New York Times Company! Good Shepherd Services is a non-sectarian, social service and youth development agency which positively affects the lives of more than 18,000 children and families annually. Throughout our history, we have shown leadership in developing effective programs that help New York City's more vulnerable residents gain the support, skills and opportunities necessary for success in life. United by our shared mission and vision, these programs are characterized by a profound respect for the strengths inherent in individuals, families and communities. We provide city-wide residential and foster care services with concentrations in Manhattan, the Bronx and Brooklyn. In addition, we have developed two networks of community-based educational support, youth development, family support, and after school programs, in Brooklyn, primarily in the neighborhoods of Park Slope, Red Hook and Gowanus and in Central Bronx. Through our professional training services, we help to ensure the implementation of best practices in human services agencies across the City.

The Case Worker provides effective social work services to the adolescents in care and their families. Deliver social services consistent with Good Shepherd Services’ philosophy, the functions and tasks of the Non-Secure Detention (NSD) facility, and city and state mandates.


  • Develop and provide therapeutic and concrete case work or group work services through regular ongoing sessions.
  • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag review, treatment planning conferences (or similar), and self-care in the program to create a non-violent and trauma-sensitive culture.
  • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.
  • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.
  • Maintain contact with staff, departments, family and regulatory agencies as required by case necessity.
  • Complete all mandatory Department of Youth Family Justice (DYFJ) and GSS paperwork as outlined by the Facility/Site Director.
  • Serve as case manager to all aspects of the planning process, including arranging for visitation and telephone calls between youth and family.
  • Meet weekly and as needed in formal meetings with youth development counselors and other staff for case collaboration and planning.
  • Formulate recommendations and written treatment plans as directed upon completion of needs assessments and other required assessments.
  • Assist in the implementation of treatment plans by making appropriate referrals where indicated.
  • Collaborate with youth development counselors and school personnel in devising the adjustment report for presentation to the court.
  • Participate in weekly individual supervision and attend meetings as required.
  • Provide safety crisis management intervention as needed.
  • Co-lead weekly group sessions as indicated.
  • Perform other duties as assigned.


  • Bachelor’s degree in a related field required; Master’s degree preferred.
  • Experience working with adolescents and their families required.
  • Experience using Microsoft Office applications.
  • Excellent verbal and written communication skills, collaborative skills and advocacy skills.
  • Ability to accompany participants to appointments on an as needed basis.
  • Must be able to use public transportation, including subways and buses when attending various meetings.
  • Ability to complete Safe Crisis Management training and execute interventions.
  • Ability to work a flexible schedule, including weekends and evenings as needed.
  • Must have a commitment to work from a strength-based, youth and family development, and trauma-informed perspective.

GENERAL REQUIREMENTS: All staff members are expected to be committed to the mission, vision and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness to work within a culturally diverse environment.

We offer an outstanding work environment, opportunities for career development and competitive benefits. Interested and qualified parties should forward their resume by clicking Apply Now.

Employee Referral Award Program: If you, as our employee, refer an outside candidate for this position, you will be awarded $300: $150 upon the candidate starting as an employee and $150 upon successful completion of the first six months of employment.

Good Shepherd Services is an Equal Opportunity Employer and complies with the requirements of the Americans with Disabilities Act. We encourage all qualified individuals to apply. Any offer of employment is contingent upon receiving satisfactory references and approval of hire by applicable regulatory bodies, as appropriate. For programs regulated by the Department of Education, the Department of Health and the Department of Youth Justice Programs, the respective City departments determine employment eligibility and advise Good Shepherd Services (GSS) if the organization can hire the individual. Falsification or omission of relevant information in connection with any application for employment is grounds for denial or dismissal.

About this company
98 reviews