Corporate Credit Specialist
Kyocera Industrial Ceramics Corporation - Hendersonville, NC

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Kyocera Industrial Ceramics Corporation currently has an opening for a Credit Specialist in our Hendersonville, NC Facility:

Duties, Responsibilities and Purpose:

The Credit and Collections Specialist will administer credit guidelines, monitor customer accounts for payments, and review accounts for qualifications. This role also monitors the accounts receivable balance to ensure timely payments are made.

(Tasks listed are intended to be descriptive and not restrictive. An employee in this position may perform any of the tasks listed; however, these examples do not include all the tasks which an employee may be expected to perform.)

Specific Job Responsibilities:

  • Establish and set credit limits and practices; working closely with credit manager
  • Place collection calls on past due accounts to customers; document results in the electronic customer file
  • Assist customers with billing questions and provide them with invoices and necessary documentation as needed to secure payment;
  • Add new shipping locations as requested by sales group or customer; in SAP
  • Work with Customer Service Representatives and sales engineers to resolve past due accounts;
  • Research unauthorized deductions taken on customer payments;
  • Review aging on daily basis; code payments from lock box daily
  • Launch collection activity via phone and email; note results in SAP
  • Periodically access Onbase to research payments and disputes
  • Setting up new customer accounts in SAP
  • Review credit packet, including reports from outside agencies and trade references to determine eligibility for credit
  • Monthly credit review of credit portfolios; ensure customer is still qualified for terms
  • Advising sales staff of changes to terms or payment issues via email and phone; support sales team on custom account management
  • Coordinate and educate sales staff and CSRs on sales tax related inquires
  • Follow all policies and procedures related to credit management
  • Responsible for closing accounts due to inactivity or default.
  • Change accounts from terms to Cash in Advance (CIA); Specialist will review and remove terms
  • Issue warning letters to past due customers;
  • Review monthly statements for accuracy prior to mailing, mailing statements monthly
  • Process small balance write off journal entry monthly
  • All other duties as assigned

Required Skills, Education, and Experience:

HS degree with 3-5 Experience in Accounting, collections, and/or credit functions or AA degree with accounting and credit/ collections background;
Familiarity which analyzing financial statements
Ability to work well with other people, both externally and internally
Intermediate to advanced Excel knowledge
Ability to communicate clearly and effectively verbally by phone and email
Proficient with Outlook, and SAP or Oracle
Accurate data-entry skills including 10-key
Ability to pass background check and drug screen
Ability to speak verbally;
Vision required in the job includes close vision and reading a computer screen
Eligible to work in an ITAR/EAR restricted enviroment ( US National status)

Tools and Equipment:
PC, fax machine and copy machines; Computer software including MS Office, Onbase, SAP, Excel, e-mail, Internet, scanner, calculator and telephones.


This position may provide training to other staff members. Operates under the direction of the Credit Manager.

Work Environment:

  • Work is performed mostly in office setting.
  • Work is preformed Monday through Friday generally
  • Position is considered non-exempt
  • Ability to sit for extended periods of time, periodically bending and twisting
  • Keyboarding for extended amounts of time requiring repetitive use of wrists, hands, and fingers; and frequently applying force to lift, carry, push, pull or move objects
  • Must be physically mobile within an office setting; assemble papers, paper punch, staple, file, photocopy; apply sufficient force to open and close file drawers
  • Must be able to communicate by speech, writing in person and/or by phone in a businesslike, professional manner
  • Ability to travel up to 0%

Kyocera Industrial Ceramics Corporation is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

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