Customer Service Representative
Allstate- Greco Insurance Group - Plantation, FL

REQUIRED TO HAVE A 220/440 P&C INSURANCE LICENSE
BI LINGUAL
EXCELLENT PHONE SKILLS
AMBITIOUS / OUTGOING PERSONALITY
EXCELLENT CUSTOMER SERVICE FRIENDLY
COMPUTER SKILS
EXPERIENCED IN THE INDUSTRY

POSITION SUMMARY

We are looking for professional candidates with an extreme attention to detail and a desire to help people. The perfect candidate will be Insurance Experienced, Property and Casualty Licensed and have Allstate experience. This position is in a customer service role, which means we need candidates with phenomenal communication skills, both verbal and written.

PRINCIPAL RESPONSIBILITIES

Ability to handle large volume of calls daily
Handle Endorsements
Set-up Policy Review Appointments
Cross-Sell Opportunities
Telephone Prospecting/Cold-calling experience
Manage accounts by tracking and following up frequently
Input all information into proprietary software system
Able to work effectively within assigned team and other teams in the department
Conduct job function in a manner that promotes a high level of customer service to both internal and external customers
Supports the company's core values and basic principles
Perform other job-related duties and responsibilities as assigned

REQUIREMENTS

Insurance Experienced
Property and Casualty License
Allstate Experience
Position must handle detail-oriented work with good problem solving skills
Ability to multi-task and adapt as issues arise
Ability to independently prioritize workload
Basic computer knowledge; ability to navigate CRM software
Excellent verbal and written skills
Team player with a positive attitude


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Please review all application instructions before applying.