eCommerce Administrator
Speck Products - Mountain View, CA

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Speck is obsessed with designing cases that are just as smart and indispensable as the gadgets they protect. Founded in 2001 by a group of design engineers, and located in the heart of Silicon Valley, we are captivated by technology, fanatical about our gadgets, and consumed with making products people love. Our focus on what people care about inspires us to craft cases that are a perfect fit. We make cases that don ’t just protect smartphones, MacBooks, ereaders and tablets – they also enhance them, with clever details that spark delight in our customers.

Speck°s line of products can be found at Apple retail stores, AT"T, Verizon, Target, Best Buy and of course on speckproducts.com. We are looking for an eCommerce Administrator. This person is responsible for all the data management and merchandising of a busy ecommerce department including products, price, customer and stock. This is a key role that supports both the content and marketing functions.

This role requires excellent understanding of ecommerce platforms. This person will be an integral part of uploading new products, owning the process to get products photographed, acquire the product copy and eventually deployed on the web site. The eCommerce Administrator will liaison frequently with members of the creative services, development and operations departments. Sound interesting?

Read on! The ideal candidate has done this before and can anticipate what needs to be done rather than be instructed. The position will evolve beyond what°s listed below so we really need someone who thinks this way and can adapt to new responsibilities quickly with a can-do, jump-right-in attitude. What You ’ll Do: Responsible for creation of all online products and individual changes to those products Coordinate and communicate pricing changes as they occur.

Coordinate with the photography department to ensure new products are photographed in a timely manner. Coordinate with the copywriter(s) to ensure copy is written for new products in a timely manner. Monitor stock levels in conjunction with operations manager Monitor and create the use of coupon codes with various departments. Work with customer service on error logs and process to get errors on site elevated to eCommerce manager to get resolved.

Improvement of all systems and processes Audit and tweak products and they move through their lifecycle. Potential work with setting up surveys, sweepstakes, giveaways, etc. Use of Google Analytics to create reports. Identifying next steps for further analysis.

Transfer of data from eCommerce site to email marketing tool. Transfer of transactional data from the website to the email marketing tool. Creation of email marketing segments based on activity and preferences. Manage eCommerce calendar to ensure timeliness of site merchandising and deliverables.

About You: Excellent verbal and written communication, active listening, and interpersonal skills. Familiarity with Magento, Wordpress and Google Analytics. Bonus points for experts in Magento. Experience with site merchandising, including planning of feature placements and promotions.

In touch with current trends in ecommerce and merchandising. Familiarity with Adobe Photoshop. Demonstrated ability to work in a fast-paced office with a diverse group of people. Must be able to think and react quickly and creatively in unique situations requiring professionalism and composure, using initiative to determine the approach or action to take.

Organized and detail oriented; ability to prioritize multiple tasks quickly, calmly and accurately – must be able to shift gears on a moment ’s notice! The ability to work independently, taking initiative with minimal supervision yet can participate as a team member with a willingness to help where needed. Requires strong computer proficiency (we work on Apple Macs!). Sense of urgency – and a sense of humor!

Ability to work in a highly confidential manner. College degree preferred. . .

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Speck Products does not accept agency resumes. Do not forward resumes to our jobs alias, contact Speck employees, or our community. Speck Products is not responsible for any fees related to unsolicited resumes. Candidates who move forward in the final selection process will be subject to both reference and background checks, conducted by a third party, as a condition of our hiring policy.

Speck Products is a proud equal opportunity workplace.

Speck Products - 17 months ago - save job - copy to clipboard - block
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