eCommerce Product Manager
Bluestem Brands, Inc. - Eden Prairie, MN

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Product Manager (Web Self-Service and Credit), Ecommerce – Enterprise Platform Group

Working in the E-Commerce Enterprise Platform team, the Product Manager is responsible for the overall business strategy, competitive positioning, technical vision and software implementation of product improvements. This position will work across multiple retail websites: Fingerhut, Gettington, and PayCheck Direct.

The ideal candidate is a customer-oriented person with great project management and communication skills, and with a strong technical understanding. This position is highly cross-functional – working closely with IT, Creative, Merchandising, Credit, 3 rd Party Vendors and Executive Leadership.

The ideal candidate will need the ability to influence without direct authority and to successfully manage cross functional teams. This individual should have strong engagement management skills, business acumen, deep technical knowledge and the ability to speak to both business and technical teams.

You must be able to work independently, have a history of successful product implementations and are results-driven. This person will have a solid understanding of process analysis, requirements gathering, systems design and web-based solutions.

Success Attributes:
  • Strategic thinker with high level of business acumen
  • Strongly competent in product planning
  • Driven by results and metrics
  • Ability to lead a team of technical resources and business people to create pristine product enhancements
  • Flexible in the face of obstacles and able to solve complex problems creatively
  • Able to “sell” changes internally and be a product evangelist
  • Confidence to dive in and learn new solutions and processes without a lot of assistance
  • Ability to cope with a fast-paced, changing environment
  • Solid technical and competitive landscape knowledge

Principal Accountabilities & Authority:
  • Relentlessly drive for continual product improvements and deliver results that exceed quality expectations
  • Lead an implementation team consisting of Business Analysts, Project Managers, Designers, Information Architect and Developers/QA
  • Responsible for creating a strategic analysis document, including:
    • Overview of what’s happening in the market – benchmarking, competitive analysis
    • Impactful technology trends
    • In-house capabilities
    • Internal project, technology, and resource constraints
    • High level plan for the year
    • Defining KPIs and other measurable goals for their capability
  • Product team will provide:
    • Visionary Roadmap, showing the future state of the capability
    • Product Roadmaps, setting expectations for the product team by quarter
    • Prioritization Matrix, establishing clear priorities for each product capability
  • Teams will be responsible for ongoing communication of the roadmap and performance against it via:
    • Published up-to-date calendars
    • Product launch blogs
    • Quarterly executive updates
Required Skills
  • Solid understanding of Waterfall and Agile methodologies
  • Prefer experience in multi-channel retail (e-commerce, catalog, mail); experience with credit systems and/or financial services a plus.
  • Enthusiasm, creativity and desire to work in an innovative team that is the strategic focus of overall company growth
  • Strong understanding of usability best practices, information architecture principles and A/B/MVT testing
  • Solid knowledge of customer facing ecommerce technologies landscape preferred
  • Knowledge of Site Catalyst, Fry OCP, Pivotal Tracker and/or Test & Target a plus

Required Experience
  • Bachelor’s degree (B.A/B.S.), or equivalent combination of education and experience
  • Minimum 4 years experience as Product Manager or related position
  • Experience in SDLC activities for web technologies and a strong history of successful implementations
  • Familiarity with retail ecommerce best practices and web site merchandising preferred

Bluestem Brands, Inc. - 11 months ago - save job - block
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About this company
Bluestem Brands is proud to be named to Star Tribune's Top Workplaces 2013. Bluestem Brands, Inc., headquartered in suburban Minneapolis,...