Position Summary: To provision services. Will also interface with other departments to answer questions about provisioned services or help in troubleshooting. Will work with NTS Long Distance, local service, special circuits, cellular service, data service and video service. Will need to be able to maneuver in Calix and Adtran Networks, Smartbox, Meta, Lucent, Voicemail Servers, Minerva and Mail Magic. Should be able to work in an environment with strict deadlines. Must have the ability to work in a fast paced department. Accuracy is a must.
(Include education and previous experience required):
High school diploma or equivalent; some college preferred. Ability to work in a high- stress environment. Familiarity with telecommunications industry and its practices.
10:00am-7:00pm. Will need to work in an On-call rotation. Overtime as required.