Responsible for application/hardware and related desktop support, trouble shooting, and consultation. Will act as the first level support for organizational personal computer problems. Will identify root causes, resolve, and monitor all technology support requests in a timely, effective, and personable manner. Ability to work with minimal supervision and excellent customer service skills required.
Two year college degree or equivalent work experience in related computer field. At least two year’s experience as Help Desk Specialist/End User Support Specialist is preferred.
Full - time (80 hour bi-weekly, evenings and weekends as needed)