Marketing Operations - Privacy Consultant
BIS Consulting, Inc. - San Jose, CA

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Join one of the most respected companies in Silicon Valley, a leading networking company in San Jose, CA!

Our client is seeking an experienced data privacy consultant. The person hired for this role will be hired W2 or 1099/CC with our company and will work onsite at our client's location in San Jose.


  • Respond to requests by data subjects to change their profiles. Requests to opt out from communications or sharing of information must be acted upon urgently, to achieve a 5-working-day turnaround for such requests, as required by law, regulation, and company policy.
  • Diagnosis of customer messages to Privacy alias & from customer-facing input tools
  • Create communications to customers providing updates on their requests
  • Manage users and lists for Cisco’s email opt-out compliance system
  • Consult with Legal on policy definition and enactment
  • Consult with Marketing, Sales, Learning, Services, Customer Service, InfoSec, and Risk & Controls on Privacy questions and issues
  • Consult with Acquisitions Integration, Corporate Business Development, and IT teams on policies and practices for integrating acquired companies’ Marketing processes, vendors, and data * Analyze, document, and optimize business processes for Marketing Foundation Data operations and client organizations
  • Create communications to client audiences in IT, Marketing, Sales, Legal, Risk & Controls


  • Proven analytic and problem solving skills
  • Case management experience
  • Ability to address relevant facts, identify alternative approaches, and recommend solutions to management and peers
  • Strong written and verbal communication skills and facilitation skills
  • Ability to resolve conflict and drive results
  • Excellent follow-through ability
  • Ability to learn the details of the marketing system, data, and related processes
  • Ability to become expert on the details of global legislation on and regulation of: Collection, storage, use, and transfer of personal information; Telemarketing; Email; Cookies & related technologies; Online behavioral advertising; Social networking/media and user-generated content


  • Exposure to European Union legal & regulatory framework
  • Database marketing experience
  • Degree in Business
  • Certified Information Privacy Professional
  • Experience in a legal/regulatory compliance environment