Meals on Wheels Coordinator
Meals on Wheels People - Portland, OR

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General Summary
Provide efficient operation of the Meals-on-Wheels program: Preparation of meals, screening, training and scheduling of volunteers, oversight of packing, pick-up and delivery, and maintenance of accurate records for MOW clients and volunteers. Provide general office support and kitchen assistance as needed.

Principal Duties and Responsibilities (Essential Functions)

  • Manage the proper preparation and on-time delivery of meals to seniors in the Meals on Wheels program following all standards developed by Meals on Wheels People
  • Schedule MOW volunteer drivers for each route daily
  • Maintain MOW route books with accurate delivery information on MOW participants; make adjustments as needed. Provide drivers with specific instructions and maps
  • Work with volunteer staff to coordinate packing and pick-up of MOW for delivery
  • Follow up on MOW participant if driver is unable to deliver the meal
  • Alert Client Service Coordinator and Center Manager as necessary regarding needs of recipients
  • Complete all necessary reports and records for MOW:

o Daily tally of meals to be prepared
o Weekly estimate of MOW needed for following week
o Intake of new recipients information
o Daily MOW Log and volunteer sign-in sheet
o Daily Phone Log
o Daily record of meals served
o Weekly frozen meals schedule

  • Assist in recruitment, screening, registration, training and recognition of center volunteers and MOW drivers
  • Cooperate with the Center Steering Committee and otherwise be aware of and actively support the objectives and goal of that committee and of the Meals on Wheels People, Inc. Board of Directors
  • May be required to perform Meals on Wheels delivery duties for routes lacking volunteer coverage
  • Other duties as assigned

Education & Knowledge

  • High School diploma or equivalent
  • Valid Food Handler’s Certification or ability to obtain within two weeks

Skills, Abilities & Experience

  • Vehicle and valid driver’s license and insurance required to perform job duties
  • Ability to repetitively lift 25lbs, reach overhead, bend, stoop, climb stairs and move about on city streets
  • Ability to work in fast-paced team environment
  • Proficient in computer applications and MS Office including, Outlook, Word and Excel
  • Ability to quickly learn new computer programs; experience with Provide a plus
  • Proven experience to effectively manage, engage and retain volunteers
  • Ability to establish good working relationships with all types of people
  • Strong ability to problem solve and implement solutions
  • Good recordkeeping and organizational skills
  • Must pass pre-employment drug & alcohol test and criminal background check

Working Conditions/Physical Demands
Fast paced, with significant people interaction. May be required to lift up to 50lbs, 25lbs repetitively and frequent reaching, bending and stooping. Sitting for short periods of time and typing. Dexterity of hands and fingers required for operation of phone, keyboard and mouse. Must pass drug and alcohol test and criminal background check.

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About this company
Since 1970 Meals on Wheels People has provided a nutritional and social lifeline for seniors through 36 meal sites in Multnomah, Washington...