Operations Assistant
Med1Care - Findlay, OH

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With integrity, compassion, and competence we will serve our clients in an extraordinary way.

For two decades Med1Care has followed our mission statement to become the leader of quality healthcare services in Northwest Ohio. Our highly trained staff is committed to providing the highest level of care with the individualized attention that each client needs. Med1Care is a rapidly growing home health care and medical staffing company. Check us out online at www.med1care.org

Med1Care is looking for a Operations Assistant to join our home care and staffing team in Findlay, OH. This is a newly created position due to continuous growth, and is a highly interactive and important position as you are responsible for assisting with the scheduling of clients and staff, and assisting with the day to day operations, with a primary focus on recruiting.

Responsibilities of the Operations Assistant:

Identify and recruit health care professionals for the home care and staffing divisions
Answering multi-line phones
Scheduling employees to work at our client locations
Processing applications including obtaining references, interviewing, and administering skills assessments, and process all credentials ensuring that employees meet all compliance requirements.
Making outbound telephone service calls to patients to ensure customer satisfaction and ensure productivity requirements are met.
Obtain and documenting availability from field employees
Build relationships with clients by filling their requests in a timely and professional manner
Assist with covering call-offs
Make customer service calls
Filing, stocking packets, and misc office duties as needed.

Med1Care offers a great team atmosphere and many growth opportunities!

Qualified candidates must be able to multi-task at a high level, and have a proven track record of successfully multi-tasking, must be a self-starter with EXCELLENT communication skills, computer literate, SUPERIOR customer service skills. Prior experience in a service related industry a plus!