oracle apps financials functional production support
Zensar Technologies Inc. - Bellevue, WA

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Client is seeking an Oracle ProductionFunctional Lead that specializes in Oracle EBS modules Order Management Inventory Management Account Receivables Advance Collections TCA and other Oracle EBS modules to support the OTC processes This position is responsible for providing user and software support in a production environment Software support includes programs for software migration change management release management scheduling and report distribution migrating developing solutions and converting existing Oracle EBusiness Suite (EBS) Strong understanding of Oracle eBusiness suite and various other Oracle modules and configurations bull Ability and willingness to work with an onshore team bull Provide first and second level production systems and technical support for Client bull Reacts appropriately to Severity 1 incidents which may contain issues preventing users from accessing services bull Monitor day to day operations to ensure service reliability bull Flexibility to support the occasional off hours incident bull Ability to follow defined escalation paths in order to ensure appropriate focus attention is placed on high priority issues bull Analyze and properly route requests that are not production support related bull Incident Management Manage incoming requests or issue resolution via JIRA incident management system Track ongoing progress of incidents Provide reporting to management on ticket production and status as requested bull Interface with users regarding support issues bull Build alliances with business analysts architects business users and operations vendors to work collaboratively across business segments to meet expected customer service levels bull Ability to multitask prioritize tasks and quickly adjust in a rapidly changing environment bull Strong work ethic takes pride in professionalism responsibility and proactiveness Work Experience and Education Guidelines Bachelors Degree in Computer Science Information systems or equivalent experience Strong working knowledge of ERP technologies and Financials concepts specifically highly complex global solutions 5+ year experience in Oracle OTC application Oracle R12 experience is required Travel – Not required Location Bellevue wa Duration 6months Please send your resumes to phanikzensarcom Oralce Apps Financials Functional Production support O2C
About this company
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Zensar Technologies is a global information technology services and business process outsourcer headquartered in Pune, India. It is a...