Program Director
Good Shepherd Services - Bronx, NY

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Treatment Family Foster Care

Building on Strengths in Individuals, Families and Communities!


  • To lead in the development of innovative programs that ensures a more promising future for our program participants.
  • To advocate zealously for principles necessary to empower those with whom we work.
  • To provide quality service to individuals consistent with their dignity and to communities consistent with their needs.

Good Shepherd Services has won the Non Profit Excellence Award for Overall Management Excellence given by the New York Times Company! Good Shepherd Services is a non-sectarian, social service and youth development agency which positively affects the lives of more than 18,000 children and families annually. Throughout our history, we have shown leadership in developing effective programs that help New York City's more vulnerable residents gain the support, skills and opportunities necessary for success in life. United by our shared mission and vision, these programs are characterized by a profound respect for the strengths inherent in individuals, families and communities. We provide city-wide residential and foster care services with concentrations in Manhattan, the Bronx and Brooklyn. In addition, we have developed two networks of community-based educational support, youth development, family support, and after school programs, in Brooklyn, primarily in the neighborhoods of Park Slope, Red Hook and Gowanus and in Central Bronx. Through our professional training services, we help to ensure the implementation of best practices in human services agencies across the City.

The Program Director is a member of the Senior Divisional Management Team, providing leadership, administrative direction and professional and clinical standards to the Treatment Family Foster Care Program. Coordinator will implement and assure quality and timely service delivery to families and children consistent with Agency philosophy. Responsible for the program’s development and the facilitation of youth’s positive transfers in and out of the program.


  • Responsible for all aspects of TFFC bed development from the building of referral resources, to screening intakes, to the matching process, to placement.
  • Direct supervision, development and evaluation of program Supervisors and therapist.
  • As part of a team, provide direction for the hiring, firing, promoting, transferring and disciplining of all program staff.
  • Coordinate and integrate social work, psychology, psychiatry, PYA services, legal and medical services in permanency planning.
  • Approve and monitor vacations, absences, work schedules and attendance records for program staff.
  • Support, coordinate and assure delivery of relevant training for youth such as Preparing Youth for Adulthood.
  • Represent Treatment Family Foster Care on any appropriate New York State and New York City agency meetings.
  • Track adoption and permanency milestones to assure compliance with all regulations.
  • Incorporate all aspects of State and City mandates and assure compliance deadlines.
  • Head team and program meetings as necessary.
  • Provide back-up coverage in the absence of Supervisors.
  • Responsible for staff development and foster parent training/support.
  • Collaborate with the Home finding Department to identify potential TFFC foster parent candidates and to develop specific recruitment efforts aimed at encouraging identified foster parent candidates to join the TFFC program.
  • Responsible for assessing and determining whether a TFFC foster parent candidate can meet the expectations that are consistent with the TFFC model and the needs of the program participants.
  • Assure that clinical and behavioral interventions are trauma informed and addressing the trauma symptoms of the program participants.
  • Assure that behavioral interventions and plans are in keeping to the fidelity of the PST/ABC Model of Behavioral Intervention.
  • Responsible for ensuring that program Staff and Supervisors are communicating effectively with on call staff and providing crisis intervention on a 24-hour basis, as necessary.
  • Create a program environment that encourages crisis avoidance and/or immediate and urgent response to crisis.
  • Flexible to the ever changing needs of the Division.
  • Provide after-hours coverage as necessary.
  • Attend administrative meetings as necessary.
  • Maintain current awareness of all ACS, NYS and Federal Foster Care Regulations
  • Demonstrated, strong leadership qualities.
  • Ability to work within a diverse team.
  • Lead the implementation of the Sanctuary Model of trauma-informed practice and within the department/program.
  • Encourage and advance the use of the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture.
  • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.
  • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.
  • Utilize Sanctuary Model principals in the supervisory practice.
  • Utilize Solution Based Casework in the supervisory practice.
  • Lead the implementation of Solution Based Casework model of casework practice within the department/program.
  • Other duties as necessary

LMSW required; LCSW preferred

  • Must have 3 years prior experience in foster care with supervisory experience.
  • Strong history of performance leadership ability.
  • Minimum of 1 year of experience with direct service to an adolescent population.
  • Knowledge of Adolescent and Youth Development; Permanency Planning.
  • Must be proficient in Microsoft Office Suite.
  • Bi-lingual English/Spanish preferred.
  • Must have a commitment to work from a strength based youth development and trauma-informed perspective.
  • Knowledge of Connections, The New York State database.
  • Must have excellent organizational, communication and computer skills.

We offer an outstanding work environment, opportunities for career development and competitive benefits. Interested and qualified parties should submit their resume by clicking Apply Now.

Employee Referral Award Program: If you, as our employee, refer an outside candidate for this position, you will be awarded $300: $150 upon the candidate starting as an employee and $150 upon successful completion of the first six months of employment.

Good Shepherd Services is an Equal Opportunity Employer and complies with the requirements of the Americans with Disabilities Act. We encourage all qualified individuals to apply. Any offer of employment is contingent upon receiving satisfactory references and approval of hire by applicable regulatory bodies, as appropriate. For programs regulated by the Department of Education, the Department of Health and the Department of Youth Justice Programs, the respective City departments determine employment eligibility and advise Good Shepherd Services (GSS) if the organization can hire the individual. Falsification or omission of relevant information in connection with any application for employment is grounds for denial or dismissal.

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