The Sr. Manager, Programs, reports to the Vice President, Educational Programs, and is responsible for the direction and oversight of NRAEF programs. The Sr. Manager, Programs, serves as a NRAEF program expert and participates in the exploration, identification and development of new programs and products with both internal and external partners as appropriate. The Sr. Manager, Programs, implements select strategies and program initiatives in support of the sustainability and growth of the NRAEF, and ultimately, in order to elevate the stature of the restaurant industry. The Sr. Manager, Programs, is responsible for providing the infrastructure, leadership and support on which the programs rely, and must be capable of managing multiple projects that are interconnected and will yield measurable outcomes.
The Sr. Manager, Programs leads national technical support and manages valuable program activities intended to sustain and strengthen the ProStart program for ProStart educators and schools, nationwide.
- Works as part of the Program team in order to meet Foundation revenue and program goals.
- Works with internal teams to develop, manage and schedule key program activities and meetings, including SRA ProStart Leadership Roundtables, national program communication, ad hoc conference calls, and Educational Foundation Workgroup meetings, while creating value for and in support of state restaurant association ProStart partners
- Supports all internal team members and departments following the Foundation and Association mission and values while promoting their culture.
- Works in conjunction with Events and Development teams to oversee specific donor involvement with programs and events across the nation; assists in the preparation of recognition opportunities and donor stewardship activities.
- Supports and assists in the active identification of fundable projects to create giving opportunities working across the organization.
- Assist in the development of Program budgets, business plans and provide support for NRAEF trustee board meetings and conference calls.
- Coordinates the creation, direction and use of messaging documents and collateral materials to be used in program operations through collaboration with the Marketing/Communications team. Ensures all external communication (website, social media, literature) is reflective of current program activity and statistics
- Provide a weekly report which reviews and evaluates activities and progress, and a monthly report which identifies essential program and related development activities, concerns, recommends corrective actions, and goals to be accomplished before the next reporting period.
- Supports program evaluation projects by providing input on behalf of the program team, identifying and utilizing program data to support funding requests, and demonstrate program efficacy.
- Work closely with Development, Program and Marketing/Communications groups to ensure effective project and budget management, and participate in setting program operations and development to meet overall organizational objectives.
- Works on special projects and other duties as required helping to promote department’s success.
- Manage relationships with outside consultants and vendors as necessary.
- Provide staff support for appropriate Board committees as appropriate.
- Perform other duties as assigned. Extended work hours as needed.
- Bachelor’s degree preferred, plus a minimum of seven years of proven achievement in the development, implementation and management of association/non-profit programs
- Experience in the support of state relations, organizational senior leadership, trustees, high level donors and volunteers.
- Excellent verbal and written communication skills. Ability to manage multiple priorities effectively. . Ability to convey the message of the Foundation’s mission with passion and commitment.
- Must be proficient with Microsoft Office, and have experience using database software; prior experience using donor data base, specifically iMIS, software strongly preferred. MS Access, MS Excel, MS SharePoint experience is helpful. Demonstrated critical thinking skills to analyze data and to create strategies for overall fundraising objectives and ability to provide written assessment required.
- Strong writing, reading and math skills
- Computer literate (Excellent knowledge of Excel, Word, Outlook and PowerPoint applications)
- Ability to learn other computer software programs, and enter and maintain accurate data/information
- Broad fundamental Association/Nonprofit management knowledge
- Basic knowledge of office equipment such as fax and telephone
- Ability to maintain confidentiality of work records
- Strong organizational skills