Team Leader-Part Time
United Center, US Cellular Field (At Your Service) - Chicago, IL

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This is a great opportunity for someone who enjoys a fun and friendly atmosphere.

This is a part-time hourly position, working an average of 20-25 hours week. Team Leaders must be able to stand for 5 hours or more. Team Leaders must have open availability during evening and weekends.

General Responsibilities:
Team Leaders must have at least 1-2 years of Leadership and Strong Customer Service experience. Team Leaders are primarily responsible for subordinate staff supervision, support and motivation during events.

Specific Duties:
 Promote family atmosphere, guest enjoyment and safety.
 Supervise and support event staff.
 Motivate and coach event staff to fulfill job responsibilities.
 Assist the Manager on Duty in the resolution of guest problem.
 Have complete and thorough knowledge of all venue amenities and services provided.
 Have complete and thorough knowledge of company polices and procedures.
 Assist the Manager on Duty in the administration of progressive disciplinary process.
 Communicate with the Manager on Duty regarding event and staff activity.
 Complete company reports and document incidents as necessary.
 Proper maintenance or assigned company equipment and/or keys.
 Assist in the administration of AYS New Hire Orientation.
 Assist in the administration of ongoing Guest Service department training.
 Active participation in company incentive program.
 Miscellaneous operational (day of event) duties as directed.
Specific Duties


About this company
At Your Service is a company owned by both the United Center and Chicago White Sox. We oversee and staff Guest Service Reps (ushers),...