Wax Spa Manager
European Wax Center - New York, NY

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European Wax Center‬ - ‪New York, NY‬‬‬

Join one of the fastest growing and exciting health and beauty companies in the country. We are recognized as the leader in comfortable, healthy waxing and a national brand franchise. European Wax Center features an exclusive high-quality wax, high-end products, a clean, professional environment, full-privacy wax rooms, and efficient service all at affordable prices.
We are currently hiring Managers for our new locations in New York City.
The Manager of the Wax Center leads and directs all activities required to achieve all goals, including sales objectives, guest services, human resource management, payroll/ operating expenses and loss prevention while driving both associate and guest engagement.

Essential Duties and Responsibilities

  • Direct guest service efforts that are consistent with European Wax Center standards
  • Coach associates on guest interactions to increase sales and capture guest opportunities
  • Develop team to accomplish center's business objectives through recruitment, selection, coaching, retention, and motivation
  • Understand the European Wax Center culture and ensure compliance with all center's operational standards
  • Achieve excellent guest service by role modeling the European Wax Center service standards
  • Represent the brand professionally and hold associates accountable to the same standard

Requirements

  • Minimum Experience -- 2 years management experience in the service or beauty industry with proven results
  • Bachelor’s Degree or equivalent
  • Guest service -- Ability to function as a role model, ensuring the guest remains top priority
  • Store Operations -- Ability to organize, delegate, prioritize, meet deadlines and follow up on Center activities
  • Leadership -- Proven ability to challenge and motivate a team with a clear vision and strategy
  • Communication -- Demonstration of strong verbal and written communication skills
  • Human Resource -- Proven ability to select and develop a team and hold individuals accountable for performance
  • 40+ hours week with availability on nights and weekends
  • Must have good computer knowledge

Salary / Benefits

  • Competitive Salary + bonus opportunities
  • Waxing and retail products at reduced cost
  • Extensive European Wax Center Operational Training
  • Paid vacation
  • Being part of a successful and well organized business with over 400 locations nationwide
  • Our European Wax Centers are located in prime areas in New York City with convenient access to mass transit
  • Working in a beautiful modern facility

About European Wax Center:
European Wax Center is the ultimate wax experience offering comfortable, hygienic waxing and the European Wax Center exclusive four-step Comfort Wax™ hair-removal system. Every service restores and rejuvenates skin while leaving it smooth and hair-free for weeks on end. Developed in Paris, the proprietary Comfort Wax™ is a hard wax that clings to the hair, not skin. Guests can enhance their experience and preserve their results with the European Wax Center line of high-end products.

To learn more about the company, visit www.waxcenter.com and discover why European Wax Center is “The Ultimate Wax Experience”.


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