Call Center Manager jobs in Atlanta, GA

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Customer Service Representative
Hire Dynamics 27 reviews - Atlanta, GA
$30,000 a year
Assists customers in servicing existing products and services in a call center environment. Reports to the Team Leader or the Manager of Customer Service Center...
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Relationship Manager - ATLANTA, GA
Fidelity Investments 1,323 reviews - Atlanta, GA
Call Management, Service and Operations. We have 170+ Fidelity Investor Centers across. Coordinates call management for complex service issues with PCG for the...

Contact Center Quality Specialist

Aon 1,412 reviews - Alpharetta, GA
Contact Center Quality Specialist. Will monitor and score phone calls according to established. Intermediary, captives manager and best employee benefits...

Quality Assurance Manager

Strategic Link Consulting 2 reviews - Atlanta, GA 30327 (Buckhead area)
Solid Management experience in a call center environment. 2 - 3 Years of solid Management experience in a call center environment....
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Engagement Manager

Pindrop Security - Atlanta, GA 30308 (Old Fourth Ward area)
High-level understanding of call center/data center components and PBX systems is preferred. The Engagement Manager/Director will be focused on client...
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Customer Experience Manager

ARI Fleet 2 reviews - Atlanta, GA
ARI has an outstanding opportunity for a Customer Experience Manager. The Customer Experience Manager is responsible for supporting ARI’s client retention...

Supervisor Contact Center

First Data 931 reviews - Marietta, GA 30064
Uses computerized system for tracking performance, handling escalated calls and gathering, and/or troubleshooting....

Call Center Manager

Kinetix 7 reviews - Norcross, GA
Maintains and improves call center operations by monitoring system performance; We're on the hunt for a Call Center Manager for the largest urology practice in...

Call Center Manager

Responsive Answering Service - Marietta, GA
Call Center Manager*. Manage call center budget. Call Center Supervisors, Call Center Agents, Training Supervisor, Billing and Collections Supervisor, Quality...
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Workforce Management - Intraday

Synovus 34 reviews - Roswell, GA
Prior experience in a call center environment monitoring and assigning call volume is preferred. Proven communication skills, written and oral at a level that...

Resolution Team Leader

ADP 1,385 reviews - Atlanta, GA 30328
Exhibits working knowledge of call center, relationship management or similar experience. Conducts call coaching and reviews scores accordingly....

Consumer Operations Process Improvement Manager - Atlanta, G...

SunTrust 1,601 reviews - Atlanta, GA 30342 (Buckhead area)
303 Peachtree Center Avenue. Support overall process of improving internal branch, help line and call center efficiency and detailing potential training gaps....
Manager Quality - Home Services Call Centers
Home Depot 16,465 reviews - Atlanta, GA
Position reports to Director Call Centers Home Services No direct reports 1. Experience in a Call Center as well as a matrix environment....
Sponsored by The Home Depot
Redbeacon Call Center Manager
Home Depot 16,465 reviews - Atlanta, GA
POSITION PURPOSE - The Call Center Manager is responsible for understanding and translating Call Center strategic goals into executable deliverables and for...
Sponsored by The Home Depot
Call Center Team Lead
VXI Global Solutions 208 reviews - Atlanta, GA
Have previous call center experience. Familiar with contact center tools, systems, and methodologies. Ability to speak clearly and annunciate the designated...
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