Call Center Manager jobs in Atlanta, GA

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Customer Service Representative
Hire Dynamics 27 reviews - Atlanta, GA
$30,000 a year
Assists customers in servicing existing products and services in a call center environment. Reports to the Team Leader or the Manager of Customer Service Center...
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Relationship Manager - ATLANTA, GA
Fidelity Investments 1,323 reviews - Atlanta, GA
Call Management, Service and Operations. We have 170+ Fidelity Investor Centers across. Coordinates call management for complex service issues with PCG for the...
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Contact Center Quality Specialist

Aon 1,412 reviews - Alpharetta, GA
Contact Center Quality Specialist. Will monitor and score phone calls according to established. Intermediary, captives manager and best employee benefits...

Quality Assurance Manager

Strategic Link Consulting 2 reviews - Atlanta, GA 30327 (Buckhead area)
Solid Management experience in a call center environment. 2 - 3 Years of solid Management experience in a call center environment....
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Engagement Manager

Pindrop Security - Atlanta, GA 30308 (Old Fourth Ward area)
High-level understanding of call center/data center components and PBX systems is preferred. The Engagement Manager/Director will be focused on client...
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Customer Experience Manager

ARI Fleet 2 reviews - Atlanta, GA
ARI has an outstanding opportunity for a Customer Experience Manager. The Customer Experience Manager is responsible for supporting ARI’s client retention...

Supervisor Contact Center

First Data 931 reviews - Marietta, GA 30064
Uses computerized system for tracking performance, handling escalated calls and gathering, and/or troubleshooting....

Call Center Manager

Kinetix 7 reviews - Norcross, GA
Maintains and improves call center operations by monitoring system performance; We're on the hunt for a Call Center Manager for the largest urology practice in...

Call Center Manager

Responsive Answering Service - Marietta, GA
Call Center Manager*. Manage call center budget. Call Center Supervisors, Call Center Agents, Training Supervisor, Billing and Collections Supervisor, Quality...
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Workforce Management - Intraday

Synovus 34 reviews - Roswell, GA
Prior experience in a call center environment monitoring and assigning call volume is preferred. Proven communication skills, written and oral at a level that...

Resolution Team Leader

ADP 1,385 reviews - Atlanta, GA 30328
Exhibits working knowledge of call center, relationship management or similar experience. Conducts call coaching and reviews scores accordingly....

Consumer Operations Process Improvement Manager - Atlanta, G...

SunTrust 1,601 reviews - Atlanta, GA 30342 (Buckhead area)
303 Peachtree Center Avenue. Support overall process of improving internal branch, help line and call center efficiency and detailing potential training gaps....
Manager Quality - Home Services Call Centers
Home Depot 16,465 reviews - Atlanta, GA
Position reports to Director Call Centers Home Services No direct reports 1. Experience in a Call Center as well as a matrix environment....
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Redbeacon Call Center Manager
Home Depot 16,465 reviews - Atlanta, GA
POSITION PURPOSE - The Call Center Manager is responsible for understanding and translating Call Center strategic goals into executable deliverables and for...
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Call Center Team Lead
VXI Global Solutions 208 reviews - Atlanta, GA
Have previous call center experience. Familiar with contact center tools, systems, and methodologies. Ability to speak clearly and annunciate the designated...
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