Call Center Manager jobs in Florida

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Quality Assurance Supervisor
Alorica - 5,564 reviews - Fort Myers, FL 33901
Significant experience (3+) years in a call center environment. Constant sedentary work performed in a climate-controlled call center environment....
Call Center Manager
Blueprint Inc. - Fort Walton Beach, FL
$66,000 - $78,000 a year
Established and Successful Industry Leader seeks Superstar Call Center Manager to lead our Sales Client Care Center....

Manager of Workforce Operations

Chewy - 154 reviews - Fort Lauderdale, FL
3+ years of Workforce Management and leadership of teams in a multi-site, multi-channel call center operations of scale....

Contact Center Training & Quality Manager - West Palm Beach,...

Palladio US, LLC - West Palm Beach, FL
Experience supporting call center operations processes preferred. Stays abreast of industry leading practices and implements practices and standards across the...
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Customer Care Manager I

Level 3 Communications - 199 reviews - Fort Lauderdale, FL 33336 (Middle River Terrace area)
Takes ownership of the request to ensure complete and accurate resolution. Actively manages all service activation elements of customer orders from order entry...

MSLA - Call Center Quality and Audit Representative

UnitedHealth Group - 5,981 reviews - Tampa, FL 33646 (Downtown area)
The Call Center Quality and Audit Representative will audit recorded calls and provide feedback on those calls. 2+ years work experience in a call center....


TruGreen - 1,575 reviews - Tampa, FL
Position Overview Manages first line supervisors responsible for managing the day-to-day operations of a team of contact center sales representatives that make...

Workforce Manager

Asurion - 1,156 reviews - Crestview, FL 32539
Proficient with call center metrics and behaviors. Acts as site contact for any service impacting issues and call center response(s)....


Canteen - Miami, FL
Account Manager, Management, Merchandising. Canteen sets the national standard for excellence in automated retail, and EVERY segment of our business is thriving...

Customer Support Manager

Bosch Group - 2,357 reviews - Fort Lauderdale, FL
Define service standards for call center, order entry and return authorizations. 8+ years of experience managing teams, preferably in a contact center,...

Supervisor Patient Access, Call Center

Formativ Health - 4 reviews - Jacksonville, FL
Triages specific in-depth inquiries to appropriate resource (clinical call center, billing call center, etc.)....

Supervisor, Customer Service

Fiserv, Inc. - 1,251 reviews - Lake Mary, FL
Manage team call quality to exceed 90% based upon internal and external call reviews. 5 + years of demonstrated increase in responsibility with prior...
Assistant Call Center Manager
Resort Release - Fort Lauderdale, FL
$50,000 - $60,000 a year
Call Center Staff Supervision:. Minimum 3 years’ experience in a call center sales role. Identify unsatisfactory call performance triggers and partner with...
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Customer Service Manager
Naples Custom Hitch and Trailer Sales - Naples, FL
Customer Service Manager Responsibilities*. Examples of Customer Service Manager Skills*. Our online service department needs to add a Customer Service Manager...
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Call Center Manager
Call Center Management:. Call Center Management certifiation preferred. Review Call Center policies and procedures. ON-SITE FITNESS CENTER*....
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