Call Center Manager jobs in Ohio

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Outbound Call Center Manager
Confidential - Insurance Company - Cleveland, OH
$50,000 - $70,000 a year
Call Center Sales or Service Management:. The Outbound Call Center Sales Manager functions as a liaison between the outbound dialer representatives, customers,...
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Temp Call Center Supervisor
STARTEK - 1,055 reviews - Hamilton, OH
Handles supervisor calls and oversees escalation queue. Monitors live or recorded calls and identifies performance gaps....
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Financial Center Manager Associate- Toledo, OH
Upon program completion, to serve as an interim Financial Center Manager or assisting atvarious area Financial Center locations until permanent placement is...
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Customer Service - Test Center Manager

Prometric - 150 reviews - Mansfield, OH
The Test Center Manager (TCM) serves as the face of Prometric in test centers around the world. Maintain a 12 month center schedule for utilization of center...

Assistant Manager, Client Relationship Center- Sales

Western & Southern Financial Group - 107 reviews - Cincinnati, OH 45202 (Mount Adams area)
Ensures associates have the resources necessary for efficient and effective completion of their roles communicating and reinforcing corporate and departmental...

Manager

LASERQUEST - 8 reviews - Canton, OH
Complete prospecting and follow-up calls to market Laser Quest to local business, community groups and associations. LASER QUEST MANAGER*....
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Manager - Call Center

MAXIMUS - 1,398 reviews - Columbus, OH
Responsible for meeting all call center and enrollment performance standards. The Call Center Manages is responsible for meeting all call center and enrollment...

Senior Customer Service Operations Manager

zulily - 147 reviews - Columbus, OH 43219 (Northeast area)
Minimum of 8 years call center operational leadership experience. The Senior Customer Service Operations Manager oversees the operations of the call center,...

Supervisor Customer Service Pharmacy Member Help Desk

Envision RX - 2 reviews - Twinsburg, OH
Assist with development and achievement of departmental standard operating procedures. Includes a call center environment, with exposure to excessive noise with...
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Workforce Management Real Time Manager

JPMorgan Chase - 11,210 reviews - Columbus, OH
5 years' experience with a Call Center Workforce Management required. Experience and knowledge of Call Center Operations within a multi-site environment...

Dealer Services Collections Supervisor 2 - Independence, OH

Wells Fargo - 14,782 reviews - Independence, OH
Handles escalated calls from team members and may initiate outbound calls and receive inbound calls when needed....

Supervisor - Billing Call Center-Patient Accounts

Cardinal Health - 1,546 reviews - Twinsburg, OH 44087
Maintain daily operations of billing call center. Maintain and improve first call resolution. What Contract and Billing contributes to Cardinal Health....

FT Customer Experience Manager - Service Operations

The Public Library of Cincinnati and Hamilton Coun... - 2 reviews - Cincinnati, OH 45202 (Mount Adams area)
FT Customer Experience Manager - Service Operations. Working with the Chief Library Experience Officer and Regional Managers, develops and implements customer...
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Sr. Manager, Sales and Customer Care Operations
Harry and David, LLC - 7 reviews - Hebron, OH 43025
Manages departmental and contact center project budgeting and P&L management. Technical expertise with extensive inbound/outbound call center staffing and...
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Call Center Manager
HELP Plumbing, Heating, Cooling, and Electric - Cincinnati, OH
Point of contact between the call center and the leadership team. HELP Plumbing Heating Cooling and Electric is seeking a Call Center Manager, who will partner...
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