Call Center Manager jobs in Ohio

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Customer Operations Manager
Zillow - 20 reviews - Cincinnati, OH
A minimum of 5+ years experience as a Call Center Manager or Customer Support Manager. Background working with call center benchmarks and performance metrics....
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Team Leader Call Center
Answering Cleveland - Cleveland, OH
We are looking for an experienced, professional lead call center agent. Call center/customer service:. The primary objectives for the position is to serve as a...
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Directv Operations Manager - Sales Support

VXI Global Solutions - 208 reviews - Youngstown, OH
Maintains and improves call center operations by monitoring system performance; Familiarity with contact center tools, systems, and methodologies....

Customer Service Manager

State of Ohio - 167 reviews - Franklin County, OH
$21.41 an hour
In departmental operations & programs, policies & procedures for assigned agency; Updates and modifies phone call application/system(s) to ensure call queue...

Operations Team Manager

JCPenney Customer Care Network Operations - Columbus, OH 43232
And *general call center operations*. As a *NOC Operations Team Manager*. The *Network Operations Center of JCPenney Customer Care*....
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CUSTOMER SERVICE TEAM MANAGER

Veritiv - Loveland, OH
Ensures that the customer service team uses proper telephone etiquette and techniques to answer customer calls in a timely, polite and professional manner•...

IS Service Desk Support I

Service Desk - Incident Management Trinity Health... - Columbus, OH
$17.88 - $22.28 an hour
Basic knowledge of the call center environment and the importance of time management skills desired. Under general supervision is responsible for providing the...

Senior Supervisor - Workforce Management

Alliance Data - 384 reviews - Westerville, OH 43081
Previous insight into a multi-site and technically advanced call center. Creates ANI routing options and modification to route plan structures to address the...

Operation Section Manager

JPMorgan Chase - 8,086 reviews - Columbus, OH
Operation Section Manager. US-OH-Columbus-Polaris McCoy Center / 54101. Previous successful customer service, or call center experience required, preferably in...

Customer Service Manager

TAMS Group - Cleveland, OH
Customer Service Manager:. The Customer Service Manager will be responsible for maintaining high customer satisfaction by improving customer service procedures,...
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HR Service Center Representative Job

HCR ManorCare - 870 reviews - Toledo, OH 43604 (City Center area)
Handles all incoming calls to the HR Service Center; HR Service Center Representative Description:. Provides quality and efficient customer service by handling...

Call Center Supervisor

Hammacher Schlemmer - 19 reviews - Fairfield, OH 45014
Previous supervisory experience, preferably in a Call Center environment. Provide hands-on leadership, coaching and development for Call Center associates....
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Emergency Road Service Call Center Supervisor
Assist ERS Call Center Manager and Dispatch Manager with interview process, scheduling and performance appraisals of assigned Call Receivers/Dispatchers....
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Director of Customer Experience
Monitor, measure and drive customer excellence through call center and unified communication best practices....
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Messaging Team Lead
Goodyear - 669 reviews - Akron, OH
Communicate effectively with all levels in the organization and assemble complete project plans. Can deal and present comfortably to more senior managers by...
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