Call Center Manager jobs in Ohio

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Banking Center Customer Service Manager
First Merchants Bank - 28 reviews - Reynoldsburg, OH
Under the general supervision of Banking Center Manager. Functional supervision of banking center staff; Complete Annual Performance Evaluations for Service...
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Sr. Manager, Sales and Customer Care Operations
Harry and David, LLC - 7 reviews - Hebron, OH 43025
Manages departmental and contact center project budgeting and P&L management. Technical expertise with extensive inbound/outbound call center staffing and...
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Customer Experience Manager
IKEA - 2,729 reviews - Columbus, OH
Lead the customer experience team (active selling leader, loyalty leader and customer service manager) and ensure the competence needed to excel in the...
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Manager Service Operations (Aetna Call Center)

Aetna - 1,911 reviews - New Albany, OH
The Manager of Service Operations will lead all aspects of the American Health call center based in New Albany, OH....

Contact Center Manager

CLOVERNOOK CTR - Cincinnati, OH
5 yearsÂ’ experience working in a call center or service environment. Plans, develops and administers departmental procedures, policies and standards, ensuring...

Mgr, Customer Care

Spectrum - 6,029 reviews - Zanesville, OH
Meet all departmental operating standards. Demonstrated leadership track record in a service and sales industry 5+ years of Call Center leadership experience...

Call Center Manager

Great Lakes Marketing Research - Toledo, OH
Job Title Call Center Manager. The Call Center Manager is responsible for managing the day-to-day operation of the outbound call center....
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Contact Center Training Supervisor

CLEAResult - 42 reviews - Columbus, OH
The supervisors monitor call center agent performance and analyze reports. The Contact Center Training Supervisor is responsible for organizing and directing...

Collections Operations Team Lead, AVP

Barclaycard U.S. - Hamilton, OH
Directly responsible for change management process within internal call center. Demonstrated effectiveness managing and developing people in a Collections call...
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Assistant Call Center Manager

Decline to answer - Cleveland, OH 44130
Assistant Call Center Manager. Part time to start, full time equivalent, complete training, 3pm to 9:30 pm....
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Portfolio Control Manager (Call Center Team Manager) (L08)

Synchrony Financial - 147 reviews - Kettering, OH
Call Center Management experience. Minimum of 2 years of managing direct reports in a call center. Complete and conduct monthly and annual employee evaluations....

Mortgage Servicing Call Center Supervisor

MB Financial Bank - 87 reviews - Wilmington, OH 45177
It also assists the Servicing Call Center Manager in developing procedures and setting controls. This position acts as officer in charge in the absence of the...

Customer Service Manager

Werner Enterprises - 894 reviews - Columbus, OH
The main purpose of this position is to manage, solicit, assist, and maintain the established customer base. Duties include processing requests for loads,
Customer Service Manager
SmithFoods-Orrville, Ohio - Orrville, OH
Fosters an environment of teamwork and continuous improvement in departmental procedures. Summary/Objective*....
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Senior Call Center Business Manager
CONFIDENTIAL - CALL CENTER - Cincinnati, OH
Call Center Environment:. Focus on optimizing the Call Center business results that drive increases in KPI's thru data analysis, reporting, and Call Center...
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