Call Center Manager jobs in Phoenix, AZ

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eCommerce Customer Experience Manager
MPS - Scottsdale, AZ 85260
5+ years in call center / customer service management. Create key performance metrics to measure call center effectiveness, customer experience and brand...
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Outbound Call Manager
Red Mountain Weight Loss - Scottsdale, AZ
Call Center Management:. Red Mountain Weight Loss and Med Spa is seeking an Outbound Call Manager for our Customer Service Center in Scottsdale....
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Customer Care Representative Supervisor

The Money Source - 19 reviews - Tempe, AZ 85281
A call center customer service management position or a combination of education and 5 years call center customer service experience....

Senior Manager, Training & Development, Customer Care

Shutterfly - 314 reviews - Tempe, AZ 85281
Proven work experience as contact center training and quality manager. Hands on experience with implementation of contact center technology platforms....

Quality Assurance Training Manager

First American - 1,356 reviews - Phoenix, AZ 85027
Experience managing quality assurance function supporting traditional call center operations. Strong analytical skills with expertise in analysis of performance...

Customer Service Manager

Strolleria - Scottsdale, AZ
As Strolleria’s customer service manager, you will:. Strolleria, a retailer of high-quality baby gear, is seeking an entrepreneurial customer service manager to...
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Operations Supervisor

WellCare - 810 reviews - Phoenix, AZ 85016 (Camelback East area)
Updates and creates resources on Well Care link applicable to the call center, such as timely announcements, step actions, reference call tools, FAQs etc....

Customer Service Supervisor

Kemper Corporation - 172 reviews - Phoenix, AZ
Call Center preferred. 2 + years of Customer Service experience in a call center environment required. Handles escalated service calls....

Customer Assistance Supervisor I

Specialized Loan Servicing - 94 reviews - Tempe, AZ
Proven performance in collections and call center. Handle projects as assigned by manager. Take inbound and make outbound collection calls....

Manager, Area Customer Service

Apria Healthcare - 1,341 reviews - Chandler, AZ 85249
Eight years of Call Center related experience is required. The position will work closely with General Manager and Market Vice Presidents to achieve P&L...

826 - Phoenix, AZ - Service Manager

TCI TIRE CENTERS, LLC - 91 reviews - Phoenix, AZ
Scheduling/coordinating customer sales and service activities within the center and dispatching road and fleet service calls....
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Customer Service Manager

KAR Auction Services, Inc. - 305 reviews - Mesa, AZ
Key Responsibilities: Manages and supervises a team of Corporate Account and Customer Service Representatives. Assists staff with escalated issues;...
Manager Quality Assurance
Previous experience working in a large-scale or call center organization. Develop a continuous process improvement loop leveraging call monitoring results....
Sales Manager - Consumer Direct Rate 30 Call Center
Works with the Call Center Unit Manager to achieve team/department goals. Must have three (3) to (5) years of experience in the retail or call center mortgage...
Medical Dispatch Manager
Reliable Mobile Labs - 7 reviews - Tempe, AZ
$50,000 - $75,000 a year
Call and confirm schedule collections with patients daily. The Dispatch Manager is the functional leader for all activities related to scheduling and...
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