Customer Service Help Desk jobs in Boston, MA

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Senior Help Desk Support Specialist
SENIOR HELP DESK SUPPORT SPECIALIST. Provide an escalation point for junior Helpdesk staff and collaboration with system administrators to ensure excellent...
Help Desk Technician
Responds to IT requests via phone, email, or voicemail and as assigned by the Help Desk supervisor. Outstanding customer service and communication skills....
Help Desk Support Analyst
Advocates - 66 reviews - Framingham, MA 01702
Schedule and coordinate appointments for installations and repairs with external telecom vendors and internal help desk staff....
Customer Success Specialist
Profitero - Boston, MA 02116
Track support issue progress in our help desk system. Help customers organize and code their data in our Product....
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Helpdesk & Support Analyst

ActioNet, Inc. - 3 reviews - Cambridge, MA
Remedy service desk software. This is a customer facing role requiring excellent communication skills, a pleasant phone manner and a passion for consistently...

Help Desk Technician

Setup Globe LLC - Boston, MA
$14 - $30 an hour
\_\*Responsibilities: \_\* * Provide phone and hands-on support to Financial Engines employees * *Prioritize service requests and assign support tickets...
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Service Desk Analyst I

Boston Medical Center HealthNet Plan - 347 reviews - Boston, MA
Responsible for excellent customer Service delivery. Perform audit tasks assigned to the Service Desk. Consistently adheres to defined Service Desk processes...

IT Support Specialist

Weston Associates - Boston, MA 02128 (East Boston area)
Strong customer service ethos. Background of at least 1 year in the IT field or help desk profession with previous work experience....
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Service Desk Analyst

Northeastern University - 311 reviews - Boston, MA
Familiarity with service desk applications and/or incident management environments desired. As part of the customer services team, the service desk analyst will...

IT Help Desk Technician

The Boston Beer Company - 37 reviews - Boston, MA
This position reports to the Help Desk Supervisor. 1 to 2 years IT related experience required Help Desk or computer customer service experience required....

IS Service Desk, Specialist II

Partners HealthCare(PHS) - 281 reviews - Boston, MA
Network/Systems/Help Desk Support. Participate on projects including but not limited to Clinical Service Desk improvements, new practices, customer...

Deskside Support Specialist - Boston

TaosMountain - Boston, MA
Experience with Service Desk Suite a plus. You are a solid Deskside Support specialist who is passionate about customer service and technology....
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Help Desk Specialist

Blum Shapiro - 2 reviews - Quincy, MA 02169
Help Desk Specialist. The Help Desk Specialist will support BlumShapiro’s busy IT department. Problem resolution involves the use of diagnostic and help request...
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IT Technician

Microsoft - 3,838 reviews - Boston, MA
Your unique talents, perspective, and abilities will help inform our journey and transformation as a company. Ability to assess customer support needs when they...
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Entry-Level Customer Success Associate
WordStream - Boston, MA
Prior customer service or success experience. Helping create monthly webinars on topics relevant to our overall customer base....
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Help Desk Manager
The Village Bank - 3 reviews - Nonantum, MA
Supervise help desk staff. Provide oversight of the Bank’s help desk tracking system to ensure timely response by appropriate team members....
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