Customer Service Manager jobs in Boston, MA

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SVP, Head of Personal Lines Customer Service
Liberty Mutual 1,017 reviews - Boston, MA
$227,000 - $298,700 a year
Own the end-to-end customer experience – from onboarding new customers to ongoing service interactions. SVP, Head of Personal Lines Customer Service....
Call Center Manager
StonehamBank - Stoneham, MA
Directs calls to proper departments, resolves customer problems, and explains products and procedures via telephone, email, and Internet....

Customer Support Manager

Universal Software Corporation - Boston, MA
Full Time role - Customer Support Manager*. Case close rates, first call resolution rates, close times, etc.). Oversee a team of Support Representatives, and be...
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Manager¸ Recruiting Support

Liberty Mutual 1,017 reviews - Boston, MA
$88,800 - $112,900 a year
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us...

Customer Success Manager

Blackbaud 33 reviews - Cambridge, MA 02141 (East Cambridge area)
The Customer Success Manager serves as a customer advocate for multiple customers, helping them be successful with their online fundraising and advocacy...


Brigham & Women's Hospital(BWH) 277 reviews - Boston, MA
Along with the Manager, conducts regular staff meetings for purpose of education, payor updates, issue identification and resolution, and for employee...

Manager of Customer Success

Catchpoint Systems - Boston, MA
Manage Customer Success Activities - Onboarding, Training, Professional Services, Customer Support, Renewals, Cross-sell / Up-sell, and Customer Advocacy....

Director of Guest Experience

TD Garden 16 reviews - Boston, MA 02114 (Back Bay-Beacon Hill area)
Provide timely and concise feedback to senior management team and appropriate departments regarding service failures and client/guest concerns to ensure timely...

Customer Service Manager

Town Sports International 327 reviews - Watertown, MA
Customer Service Manager (CSM). Ability to deliver a high level of customer service. The CSM directly reports to the General Manager (GM)....

Customer Service Business Specialist

$75,000 a year
Customer Service and or Sales and or Face to Face Customer Relations:. NO maintenance, NO customer service follow ups....
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Learning and Development Manager W

Starwood Hotels and Resorts Worldwide Inc 600 reviews - Boston, MA 02116 (South End area)
Learning and Development Manager W. As Learning and Development Manager you will:. Our signature Whatever/Whenever service with an authentic desire to make our...

Senior Manager, Customer Success

LogMeIn, Inc. - Boston, MA 02210 (South Boston area)
Senior Manager, Customer Success. The Senior Manager of Customer Success will lead and manage a team of 6-10 Customer Success Managers with the ultimate goal of...
Customer Support Manager
Symmons Industries 4 reviews - Braintree, MA
Customer Service Management:. Symmons Industries is seeking a Customer Support Manager who will provide leadership and directly supervise the Customer Service...
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Communications Associate Program Manager - Customer Advocacy
Liberty Mutual 1,017 reviews - Boston, MA
$88,000 - $100,000 a year
Communications Associate Program Manager - Customer Advocacy. We believe strongly that commercial success can be achieved in a manner consistent with principles...
Customer Success Manager
Glance Networks - Arlington, MA
$60,000 - $79,000 a year
Customer Success Manager. The Customer Success Manager will be the primary point of contact for Glance customers through the entire customer lifecycle -...
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Company with Customer Service Manager jobs
Liberty Mutual Insurance is a diversified global insurer with over 50,000 employees located in more than 900 offices throughout the world.