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Customer Service Manager jobs in Washington, DC

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Manager, Client Advocacy (Call Center)
Cessna & Associates - Alexandria, VA
Customer Service Phone Center:. Mentoring and coaching of team members for effective customer interactions and service delivery- Managing escalated client...
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Sr. Manager, Customer Relations
WSSC - 20 reviews - Laurel, MD
$98,393 - $150,202 a year
Comprehensive knowledge and understanding of customer service principles, customer service success metrics, and underpinnings of great customer service....
Program Manager
THOR Solutions, LLC - Washington, DC
Maintains and manages the customer interface at senior levels of the customer organization. Demonstrated experience in acquisition program management, Budget...


Harris Teeter - 1,180 reviews - Washington, DC  +1 location
New hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training...


United States Postal Service - 7,538 reviews - Washington, DC
$64,659 - $108,494 a year
Empowers internal customers to make smarter business decisions through a deeper understanding of customer behavior,. United States Postal Service....

Outbound Call Center Manager

TorchLight - Washington, DC 20005 (Logan Circle area)
Establish and measure KPI’s including call volume, abandonment stats, email activity, and call center case management....
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Call Center Training Manager

MV Transportation, Inc. - 473 reviews - Washington, DC
Excellent customer service skills. Knowledge of service area. Provide monthly or annual ongoing/refresher training in topics relevant to the service and...


United States Postal Service - 7,538 reviews - Washington, DC
$64,659 - $108,494 a year
Program Manager Customer Contact Content and Quality. Gains customer agreement for content and training development services and the....

Call Center Manager

Vistronix - 12 reviews - Washington, DC
5+ years’ experience in Service Desk operations. Operate the Service Desk during core business hours. Establish and implement a fully functional multi-tiered...

Cust Service Center, Mgr 1 (Asst Mgr) 50267394

Comcast - 6,099 reviews - Arlington, VA 22201 (Lyon Village area)  +1 location
Code compliance, sales huddles, resolution of customer escalations,. Ensures that customers and prospective customers are treated with the....

Member Services Manager

Insured Retirement Institute (IRI) - Washington, DC 20005 (Logan Circle area)
Customer service orientation. Oversee mass email production to ensure highest message deliverability. This is a full time internship (37.5 hours per week)....
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Customer Service Representative II

TD Bank - 2,014 reviews - Washington, DC  +4 locations
Excellent Customer Service skills. Contributes to the ongoing improvement of the Customer Experience by leading, coaching and modeling quality service at every...

Customer Service Specialist

ABC Imaging - Silver Spring, MD
Excellent Customer Service skills and experience. Check work before it goes to Quality Assurance Manager....
Operations Manager
Must have customer service skills and be able to maintain a consistent, high level of service. IST Management Services, Inc....
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Customer Support Manager
Frontpoint - 27 reviews - McLean, VA
Frontpoint is seeking a Manager of Customer Support who will b e responsible for continuously improving the customer experience and ensuring their team of...
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Company with Customer Service Manager jobs
With our focus on people and innovation, Frontpoint is the top-rated home security company in America, as well as one of the fastest-growing
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