Director of Customer Service jobs in Boston, MA

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Customer Service Director
Customer Service Director , KCS2017-47. The Customer Service Director will be our champion of customer needs at all levels of the organization....
Career Center System Director
The WorkPlace Inc - 3 reviews - Cambridge, MA
$90,000 - $100,000 a year
The Director must ensure each center attains measurable outcomes that aligns with contractual obligations and enhances the programs and services of the...
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Customer Service Center Specialist
Deputy Director of Customer Service. Customer Service Center Specialist, KCS2017-99. Customer Service Center Manager/Passenger Information Center Manager....

Director, Customer Success

TrueMotion - Boston, MA
Inspire Customer Success across the company & create a company-wide customer feedback loop. Influence customer lifetime value through higher product adoption,...
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Customer Success Director

Evergage - Somerville, MA
At Evergage the Customer Success Director (CSD) is a senior individual contributor position overseeing ongoing customer relationships with enterprise accounts....
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Customer Success Manager

Evergage - Somerville, MA
At Evergage the Customer Success Director (CSD) is a senior individual contributor position overseeing ongoing customer relationships with enterprise accounts....

Customer Experience Analytics, Senior Director

Aetna - 2,358 reviews - Wellesley, MA
Customer Journey Experience:. ?Making recommendations executive leaders based on learnings from customer insights to further engage customers....

Customer Success Manager

Cvent - 28 reviews - Boston, MA 02115 (Fenway-Kenmore area)
The Customer Success Manager is an integral part of the Cvent Customer Success Organization. The team resides within Cvent’s Client Services department and...

Director of Operations, Patient Service Center

Partners HealthCare(PHS) - 241 reviews - Somerville, MA
A combination of at least 10 years medical/professional hospital registration and managed care arena and/or customer service experience is required....

Assistant Director of Field Operations

Commonwealth of Massachusetts - 169 reviews - Boston, MA
$41,017 - $110,887 a year
Demonstrated ability to provide leadership and supervision for field staff responsible for effectively and efficiently delivering quality customer service...

Director - Contact Center

MAXIMUS - 1,793 reviews - Boston, MA 02110 (Central area)
Minimum 10 years’ experience managing a customer service center; Overall responsibility for the Contact Center and Customer Encounter responsibilities ....

Director of Customer Fulfillment

Polartec - 8 reviews - Andover, MA
Ensure Global/Regional Customer Service teams processes orders consistently and provide highest possible customer service....

Director, Client Support Services

Lahey Health - 26 reviews - Burlington, MA
Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards....
Director of Operations
Cityscapes - Boston, MA 02116
Provides feedback regarding sales and service department procedures to increase efficiency for entire company....
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Director, Digital Engagement and Customer Experience
CVS Health - 16,432 reviews - Cumberland, RI
Define core customer journeys and outline strategic roadmap and optimization plans to deliver end-to-end customer satisfaction....

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