Senior Call Center Manager jobs in Phoenix, AZ

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Call Center Workforce Scheduler
The position reports to the Manager Call Center Operations. Minimum of 5 years of experience in call center scheduling and workforce optimization experience...
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Community Support Supervisor
Ring - 7 reviews - Glendale, AZ
Extensive knowledge of call center operations, including call center KPIs, coaching techniques and strategies, and quality assurance....

Workforce Planning Coordinator I

ADP - 2,677 reviews - Tempe, AZ
Analyzes and tracks call volumes. Manages service center productivity and goals by effectively balancing call volumes and resources among the client service...

Sales Manager, Freedom Plus

Freedom Financial Network - 86 reviews - Tempe, AZ 85282 (Cyprus Southwest area)
In-depth experience in call center workforce planning, workflow analysis, process mapping, input forecasting, and organizational design....

Community Support Supervisor

Ring - 7 reviews - Glendale, AZ
Extensive knowledge of call center operations, including call center KPIs, coaching techniques and strategies, and quality assurance....

Sr. Linux Infrastructure Engineer

Silicon Valley Bank - 55 reviews - Tempe, AZ 85281
Site Recovery Manager (VMWare). Clara, California, SVB Financial Group operates in centers of innovation around....

Analytic Manager 3

Wells Fargo - 17,629 reviews - Chandler, AZ
Understanding of call center dynamics and processes. Specifically this manager will:. The Analytics Manager 3 – Interaction Analytics Manager will lead a team...

Risk Management Specialist / Tucson, AZ

Banner Health - 904 reviews - Phoenix, AZ
Responsible for being on call as scheduled. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and...

Risk Program Manager

Banner Health - 904 reviews - Phoenix, AZ
Responsible for being on call as scheduled. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and...

Senior Relationship Manager - Business Banking

BMO Financial Group - 580 reviews - Phoenix, AZ
Call plan each wee. Training and mentoring Relationship Managers; We put the customer at the center of everything we do – helping people is in our DNA....

Junior Chaplain

Montana Civil Assistance Group - Phoenix, AZ 85001 (Central City area)
This activity shall include calls to incidents, ride alongs and reporting. Get all the information possible from the agency who calls....
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Senior Voice QA Engineer

Charles Schwab - 571 reviews - Phoenix, AZ 85002 (Central City area)
Under direction of CTS QA Manager, the Sr. Microsoft Test Manager, Zephyr, TFS, Quality Center, Jira, Confluence. The primary responsibility of this Sr....
Resort Account Operations Manager
Schedule coordination, facilitation and execution of all onsite meetings/trainings at ICE’s Corporate Headquarters and/or the Call Center as needed or requested...
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Customer Service Manager
The Customer Service Manager we are looking for is more than just a Manager; In our new facility, our Manager will also work closely with Senior Leadership...
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Product Management Manager 4(Customer Experience & Call Prev...
Wells Fargo - 17,629 reviews - Phoenix, AZ 85003
This leader will focus across all major WF Contact Center organizations (PVSI, WIM, CLG and Wholesale) and will take a programmatic enterprise approach to...
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