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David Caudle

Outside Premise Technician

Detroit, MI

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To obtain a position where I can utilize my strong business, communication, and analytical skills, seeking a position in a professional setting.

Work Experience

Field Service Tech

Dish Network
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Warren, MI
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December 2010 to Present

Installing Dish in customer's home,mounting dish securely and professionally on customer's home. Running new cable when needed, educating the customer on the product. Giving great customer service.

Outside Premise Technician

ATT U Verse
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Pontiac, MI
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March 2007 to March 2009

* Install, rewire, maintain, test, repair and remove customer premise wiring/cable and facilities. 
* Interact with customers and represent AT&T in their communities 
* Educate customers on service features and functionality 
* Verify all services are working correctly 
* Analyze trouble conditions and determine work to be done 
* Coordinate work operations with other employees and with customers, as well as maintaining company records.

Money Runner

Motor City Casino
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Detroit, MI
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January 2006 to October 2006

* Restock slot machines 
* Transportation of currency from the casino main cages to the booths 
* Customer interaction and service excellence

Material Handler

AZ Automotive
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Center Line, MI
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July 2005 to December 2005

* Performed manual and clerical duties related to shipping, receiving, inspecting, storing, issuing and delivering a variety of materials, equipment and supplies. 
* Supervision of hi-lo operators and inspectors to ensure completion of daily tasks.

Project Coordinator

Production Action
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Warren, MI
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June 2004 to July 2005

* Supervision and training of inspector's assessment of the three major motor companies parts. 
* Data entry, customer relations and work with team members to ensure deadline achievement.

Warehouse Lead Person

Coca Cola Industries
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Erie, PA
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August 2001 to December 2003

* Loading and unloading trailers of contents to be sorted out for distribution. 
* Truck inspection and documentation of merchandise

Education

Diploma in General Studies

Henry High School -
Detroit, MI

June 1998

Additional Information

Relevant Skills 
Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
 
Resolving Conflicts -Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. 
 
Judgment and Decision Making -Considering the relative costs and benefits of potential actions to choose the most appropriate one.