2011 to Present
Provide administrative support to the local Plant Manager as well as the Owner and VP of Company as needed. Answer telephones and promptly and courteously assist clients and employees throughout the organization. Maintain inventory for more than 21 National Agricultural customers. Coordinate logistics for their outbound/inbound freight. Oversee end of month procedures for all customers. Order all office supplies.
◆ Office Management: Assist in updating Pre-Emergency Plan for our location. Send out Past due letters to accounts with past due balances. Update customer list for Ashburn warehouse for Corporate office.
◆ Customer Relationship Management: Responsible for maintaining customer inventory in their SAP inventory system. Reconciling with the Inventory Analyst at the end of each month to insure inventory matches properly.
2007 to 2011
Entered data in Excel spreadsheet in order to track products and lot numbers being shipped out each day for each customer. Answered the phone. Was taught the end of month procedures. Ordered office supplies. Coordinated logistics for inbound and outbound freight for customers.
◆ Hit the Ground Running: Learned organizational processes, policies and procedures with minimal ramp-up time. Successfully completed administrative assignments for Office Manager.
◆ Service Focus: Maintained customer inventory and consistently provided friendly, personable service.
◆ Excellent Performance: Offered the position of Office Manager after the tenure of current OM left to take another employment position.
1996 to 2007
My husband and I owned and operated a heating and cooling business together serving Turner and Crisp Counties.
◆ Service Focus: Maintained daily scheduling of service calls & installations for service technicians while consistently providing friendly, personable service.
◆ Daily Responsibilities: Responsible for A/P, A/R, and Payroll using Quickbooks.
Diploma in Accounting
High School Diploma
◆ Microsoft Programs: Word, Excel, Outlook,
◆ Accounting: QuickBooks
◆ Operating Systems: Windows (all versions)