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Kenneth Benoit

Account Manager

The Woodlands, TX

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To obtain a challenging position with a market leader that utilizes my experience in product Management, Excellent Customer Service Skills, and Account Management. Experienced sales representative with skills managing a product line from cradle to grave, Determining and documenting new product requirements, developing sales forecasts and product Pricing and launching new products to the marketplace. Proven ability to manage key account Relationships and large-scale projects.

Work Experience

Account Manager

FedEx Ground
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Spring, TX
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March 2014 to June 2014

Oversee driver's that safely transport product to customer location in Dallas, TX 
* Train and Lead driver's to their full potential 
* Conduct performance evaluations for the team 
* Acquire new accounts by networking with local businesses 
* Increased profits by 60% in one year through restructure of business line.

Auditor/Guest Service Supervisor

Coushatta Casino Resort
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Kinder, LA
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June 2013 to March 2014

Review and correct daily credit card transactions through a settlement process 
* Review and correct daily room occupancy and rate totals 
* Train new-hire employees in accordance with hotel policy and procedure 
* Record and review revenue totals for cash, checks, and credit card transactions 
* Generate automated accounting reports for review 
* Run pre-registered guest prior through audit to capitalize revenue for current audit date 
* Running computer back-up systems

Sales Account Specialist

Pacesetter
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Alexandria, LA
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May 2012 to February 2013

Build relationships with store managers and department managers 
* Take inventory, place orders for future delivery and build displays to stimulate sales 
* Assists Independent Operators in all facets of route operational activity, including ordering / distribution, merchandising, promotional activity, holiday planning 
* Identify and capitalize on selling opportunities for assigned route accounts

Sales/Leasing Coordinator

Hertz
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Sulphur, LA
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December 2011 to May 2012

Develop and implemented sales reports to track growth and profitability 
* Build relationships with existing customer base and develop a plan to strategically add new clients to our base, by cold calling and researching the market segment 
* Perform presentation skills to existing and potential clients

Relationship Banker

JPMorgan Chase Bank
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Houston, TX
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July 2010 to December 2011

Develop and deepen relationships with consumers by selling consumer and small business products to new and existing customers. Build new and existing client base. 
* Greets customers in person, on the phone, through e-mail and researches customer inquiries, orders checks and/or debit cards, follow up set appointments and returns customer phone calls 
* Developed and rolled out new policies. 
* Trained, coached and mentored staff to ensure smooth adoption of new program

Marketing Director/Liaison

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December 2006 to June 2009

Generate prequalifying patient referrals by relationship building and marketing to promote new business development and generate revenue, both outside and in an office setting 
* Build existing and new client referral base by partnering with home health, hospice companies and the local community to increase market share 
* Recruited a board of directors to execute a 1st Annual Healthcare Expo 
* Initiated Census Development Committee to contribute growth in referrals, admissions and profitability for the building and increasing occupancy by more than 30% 
* Developed and implemented a Strategic Marketing Action Plan designed to insure maximum coverage of the market area and key accounts 
* Performed strong Sales, Leadership and Presentation Skills

Sales/Marketing/Liaison

PDI of the South, Inc. Healthcare Services
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Lake Charles, LA
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December 2006 to June 2007

Develop and implement sales reports for growth and profitability 
* Responsible for providing weekly/monthly sales reports to the CEO 
* Answer incoming calls from physicians, patients, hospitals, social workers, case management to support their rehabilitation patients with an outstanding level of care

Education

Transportation Logistics Academy -
Fort Eustis, VA

Skills

Accounting, Army, back-up, cold calling, credit, client, clients, debit, delivery, e-mail, inventory, Leadership, Logistics, marketing, market, meetings, merchandising, office, networking, new business development, Presentation Skills, relationship building, researching, Safety, selling, Sales, Strategic Marketing, Strategic Planning, phone, annual reports

Additional Information

Skills 
Accounting, Army, back-up, cold calling, credit, client, clients, debit, delivery, e-mail, inventory, Leadership, Logistics, marketing, market, meetings, merchandising, office, networking, new business development, Presentation Skills, relationship building, researching, Safety, selling, Sales, Strategic Marketing, Strategic Planning, phone, annual reports