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Linda Armstrong

Brandon, MS

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To use my education in the legal field to perform research and prepare documents for client cases in the position of paralegal and to work with a firm that will challenge me and use my skills to reach my growth potential.

Work Experience

CSR I

Teletech Corporation
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Edgewood Colorado
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August 2010 to October 2010

010 
Teletech Corporation 
9791 Peoria St 
Edgewood, CO 
1-800-367-5690 employer # 12395 my ss# 587172038 
CSR I- Regular Part-time. 
Answered phones and emails, Mostly customer service. Used propitiatory software to document information gained from call or email. Looked up and took orders for electronics company. Went from Dot com divisions of mostly email to Consumer Relations mostly phone. Help customer and stores reach a resolution on situations. Deescalate call when we cannot resolve issue.

Paralegal

Murphy, Williams, Maley, PLLC
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Jackson, MS
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October 2009 to April 2010

James Murphy, Paul Williams, Collin Maley 
120 N Congress St, Ste. 901 
Jackson, MS 601-949-5080 
Paralegal 
Worked Claimant's Worker's Compensation cases, Personal Injury. Prepared Petitions to Controvert, Motions for filing with the Mississippi Worker's Compensation Commission and worked closely with Attorneys scheduling Depositions, and other legal work. Filed Complaints, Spoke with Clients and requested and Summarized Medical Records for cases. Handled discovery with clients and some letter writing.

Medical Secretary/ Legal Assistant

Don Evans Law
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Jackson, MS
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August 2009 to October 2009

Request medical records and bills on Personal Injury cases. Review Files for Missing medical documents. Review Treatment with Clients to gain information on other medical personnel they have been treated by. Request those records to prepare case for offers, demands or settlement.

Owner

A Paralegal 4 U
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Brandon, MS
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February 2009 to October 2009

Paralegal 
Opened my own Virtual Paralegal Business out of my home. Responsible for setting up business, writing marketing plan, brochures and introduction letter. Designed website, business cards, etc. Mail merging and Sending Marketing Packets to area Attorneys by mail. Probate Research for State of Washington for attorney located in Seattle.

Mississippi Youth Justice Project

Southern Poverty Law Center
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Jackson, MS
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June 2009 to July 2009

Bear Atwood 601-948-8882 
Temporary Office Administrator 
Responsible for initiating and coordinating the administrative functions of the office. Answer the phone, take messages and handle general inquiries received by phone, fax and e-mail. Relieve director and attorneys of most administrative detail and helps make the office operate smoothly. Maintains the departmental filing system and Time Matters system; Open files for Attorneys in Time Matters and create initial paper file. Work closely with Finance and Administration Department and Human Resources. Interpret policies and procedures as established by director and SPLC administration. Independently compose reports and correspondence. Research and draft statistical, narrative, and/or other reports as requested. Compile data based on research techniques and on statistical compilations involving an understanding of operating programs, policies and procedures. Coordinate and participate in meeting, conferences and committee meetings as directed. Receive, review, and process all requisitions, invoices, and expense vouchers in coordination with the organization's Finance and Administration Department. Order, receive, inventory, and distribute office supplies and other equipment items, maintain office equipment and collaborate with vendors. Handle administrative parts of hiring such as collecting resumes and coordinating with HR. Handles printing, copying, and distribution/mailing of documents as directed. Receive, sort, and distribute incoming and outgoing mail, faxes, etc. Pick up mail at post office. Place and review purchase requisitions with the organization's purchasing officer. Make travel arrangements for MYJP staff. Run work-related errands for MYJP staff such as purchasing items for meetings, office, picking up meals for business meetings, picking up and dropping off documents at various locations, and filing legal documents at the courthouses. Perform other administrative and clerical assignments as necessary.

Office Support Positions

Lauren Billman, Staffers, Inc
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Jackson, MS
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June 2008 to February 2009

Worked as a Temp in various Office environments, using my knowledge of Microsoft Office, my phone skills and my paralegal education at a Law Firm, Construction company and various other businesses.

Paralegal

Brenda Gordon, Gordon Law Firm
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Jackson, MS
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August 2008 to August 2008

Volunteered at the firm, which does criminal defense, to further my skills, prepared motions, orders and letters dealing with open cases, used docket from Hinds, Rankin and Madison Counties to prepare a spreadsheet and mail merge to produce letters used to encourage clients, used Abacus law software to monitor cases, reminders and events to help flow of office. Worked with case files, setting up, labeling, and adding notes as needed.

Paralegal

Laura Skeen Kuns, Esq
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Germantown, TN
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May 2007 to June 2008

Dealing with a variety of cases from Yazoo City Justice courts to Circuit Courts in Pearl River and Madison Counties. Researched Pro Hoc Vice admission for cases in Texas Courts. Made Travel Arrangements and set up meetings for Trial with clients. Worked mostly Appellate and criminal defense cases, including Post Conviction Relief's. Handled accounts receivable & accounts payables for practice. Developed time keeping system for billing of clients. Researched appropriate Software. Prepared for trial with discovery, pretrial motions and trial notebook preparation.

Paralegal Internship

Laura Skeen Kuns, Esq
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December 2006 to May 2007

Worked as a paralegal intern; which enabled me to become familiar with a wide range of legal technical and clerical services, which requires knowledge of the processes, procedures, and practices of legal support activities. Responsibilities include extensive research and support services for a variety of cases including debt collection on an open account in Justice Court; reckless driving in Municipal Court; injunction in Chancery Court; and a murder appeal to the Mississippi Supreme Court.

Telephone Secretary

ProTel Inc. Jess Price
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Pearl, MS
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December 1998 to June 2005

Duties include answering client line and relaying messages as instructed. Programming of new accounts, changes to existing ones, entering daily on call information for accounts.

Unit Secretary

University Of Mississippi Medical Center
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Jackson, MS
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August 1989 to April 1999

Human Resources 
2500 North State Street 
Jackson, Mississippi 39216-4505 
Human Resources or Nursing service 601-984-1000 
Unit Secretary - Newborn Center - Under maiden name Linda F. Mason 
Responsible for admission and discharges of patients, also ordering lab and diagnostic tests as ordered by Doctors. Answering phones and relaying messages as well as directing patient's visitors and family.

Education

BS in Paralegal Studies

Virginia College

2010 to Present

Associate in Paralegal Technology

Holmes Community College Ridgeland -
Ridgeland, MS

2006 to 2007

Law

Hinds Community College -
Raymond, MS

2004 to 2006

Additional Information

I am proficient in most computer office based applications, including but not limited to, Windows, Microsoft Office2000-2007 (Word, Access, Excel, Outlook, and Power Point), WordPerfect 10, 12, Abacus Law and Quickbooks. I am proficient in traditional research methods as well as computerized research methods utilizing the Internet, Westlaw, CASEMAKER, and LexisNexis. During my internship I was required to have a working knowledge of legal terminology in the fields of civil and criminal procedures, I became familiar with Mississippi Rules of Appellate Procedure, Mississippi Rules of Civil Procedure, Uniform Chancery Court Rules, and Uniform Rules of Circuit and County Court Practice. I also have twenty years practice researching Vital Records (death, marriage and divorce), deeds, and other county records. Dictaphone experience on a moderate level. Also currently enrolled in a Spanish Class to become proficient in the language. 
 
Certifications and other information 
CP - Certified Paralegal - Certification from National Association of Legal Assistants- May 2008 
 
Mississippi Statewide Notary Public