Michelle Bryant
Customer Service Associate
Country Club Hills, IL
Work Experience
Sales Associate
October 2012 to January 2013
Operating cash register functions; taking purchases of retail merchandise.
Handling customer's questions and concerns via the telephone in order to assure excellent customer service.
Customer Service Associate
July 2010 to January 2012
Provided quality customer service which was reflected on customer service surveys
• Strategically set up merchandise displays at appropriate locations within the store to influence customer interest and potential purchases
Sales Associate
2007 to 2008
Correctly operating cash register functions; taking purchases of retail merchandise
• Handling customer's questions and concerns via the telephone in order to assure excellent customer service
Sales Intern
June 2007 to August 2007
•Input sales orders for buyers of commercial spots on cable television
•Filed sales reports for the company
•Presented forecasting reports about the next quarter’s sales and revenues to the management of the company
File Clerk
June 2003 to August 2003
Copied and filed important financial documents to ensure company's successful move to a different location; organized and collected company sales data for computer input
ACTIVITIES AND SKILLS
• Spirit Booster, Clark Atlanta University and Volunteer, Christmas, clean-up at CAU
• Proficient in Microsoft Word, Excel, and Power Point; Moderate Spanish speaking skills
Education
Bachelor of Science in Marketing
2011
Marketing
2007
