Call Center Analyst jobs in Machesney Park, IL

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Reporting Analyst
Sitel 1,763 reviews - United States
Minimum of 1 year of experience in a call center with at least 6 months spent as a Product Specialist or Supervisor or equivalent combination of education and...
Sponsored by Sitel
Real Time Analyst
BCD Travel Corporate 87 reviews - United States
Contact Center Technology. Contact Center Management Expertise. Contact Center Data and Analysis. Advanced knowledge of Contact Center Methodologies....
Sponsored by BCD Travel
Analyst, Inventory - Retail
Apex Systems, Inc. 249 reviews - United States
$14 an hour
Distribution Centers, Seasonal Planning, Store Planners). Research discrepancies with the Distribution Centers following established guidelines....
Sponsored by Professional Diversity Network

Real Time Analyst

Vitel Communications LLC - Rockford, IL
During high call volume, work with a Senior WFM Analyst and/or the WFM Manager to solicit overtime, call agents in early, or strategize to find additional staff...

Quality Assurance Analyst

Vitel Communications LLC - Machesney Park, IL
Documents QA scores and provides feedback to the call center associates about monitored calls. Accurately responds to questions from call center associates...

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Company with Call Center Analyst jobs
We are Sitel. 56,000 global customer experience management associates. We believe great customer experiences are powered by people first.