Call Center Analyst jobs in Machesney Park, IL

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IT Network System Spec
This analyst recommends, implements. Resolve and document issues via the IT support ticket tracking system and Help Desk calls....
Sponsored
HRIT Time and Attendance Applications Analyst
Responsibilities - Provide Tier 1 problem resolution to user community - Primary contact with IT Service Center for EmpCenter service requests and incidents -...
Sponsored
Child Welfare Specialist
Catalyst Career Group - Rockford, IL
$25,000 - $60,000 a year
Clock Tower Conference Center. Sales, Customer Service, Retail, Administration, Management, IT, Accounting, Finance, Government, Security, Law Enforcement,...
Sponsored

Quality Assurance Analyst

Vitel Communications LLC - Machesney Park, IL
Documents QA scores and provides feedback to the call center associates about monitored calls. Accurately responds to questions from call center associates...

Real Time Analyst

Vitel Communications LLC - Rockford, IL
During high call volume, work with a Senior WFM Analyst and/or the WFM Manager to solicit overtime, call agents in early, or strategize to find additional staff...

Service Desk Analyst – ICT Service Desk

Kerry - 77 reviews - Beloit, WI
Maintain 70% First Call resolution. Respond to telephone calls, email, walk-ups, and other requests for technical support....

Help Desk Analyst (382)

Mercy Health System WI - Janesville, WI
Previous customer service or contact center experience preferred. Maintains awareness of calls queued and adjusts behavior to meet abandonment rate goals....

IT Network System Spec

Rosecrance Health Network - 35 reviews - Rockford, IL
This analyst recommends, implements. Resolve and document issues via the IT support ticket tracking system and Help Desk calls....
Financial Analyst Intern- Relocation Opportunity
Fabric.com - 8,811 reviews - United States
You will report to the Financial Analyst. You will be exposed to all aspects of our data, including financial data, marketing and web analytics, operational and...
Sponsored by Amazon.com
CSNA Workflow Analyst- Relocation Opportunity
AMZN wacs LLC - 8,811 reviews - United States
2 years experience in call center workforce planning. The Workflow Analyst serves as a resource, advisor, and close working partner with our Site Leader,...
Sponsored by Amazon.com
Direct Support Person
Catalyst Career Group - Rockford, IL
$25,000 - $60,000 a year
Clock Tower Conference Center. Sales, Customer Service, Retail, Administration, Management, IT, Accounting, Finance, Government, Security, Law Enforcement,...
Sponsored
Rehabilitation Construction Specialist
Catalyst Career Group - Rockford, IL
$25,000 - $60,000 a year
Clock Tower Conference Center. Sales, Customer Service, Retail, Administration, Management, IT, Accounting, Finance, Government, Security, Law Enforcement,...
Sponsored
Day Care Licensing Reprensentative
Catalyst Career Group - Rockford, IL
$25,000 - $60,000 a year
Clock Tower Conference Center. Sales, Customer Service, Retail, Administration, Management, IT, Accounting, Finance, Government, Security, Law Enforcement,...
Sponsored
Job Fair of Rockford
Catalyst Career Group - Rockford, IL
$25,000 - $60,000 a year
Clock Tower Conference Center. Sales, Customer Service, Retail, Administration, Management, IT, Accounting, Finance, Government, Security, Law Enforcement,...
Sponsored

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Company with Call Center Analyst jobs
Rosecrance is a private not-for-profit organization offering behavioral health services for children, adolescents, adults and families.