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Contact Center Site Director
Contact Center Site Director*. The Contact Center Site Director is responsible for the strategic planning and execution of all Call Center operations....
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Director of Sales
StoryPoint - Troy, OH
Required Experience for Director of Sales:. Manages the leasing center on site during the construction phase. Make daily outbound calls to prospective customers...
Operations Manager
Confidential Outsourcing Company - Cleveland, OH
Manage the overall profitability of the call centre. Report on Key Performance Indicators to Director of Operations and Senior Management team....
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Call Center Director

Good Night Medical - 9 reviews - Westerville, OH
Call Center Director:. 5+ years of Management in a high-volume call center environment. We are a growing company looking for someone who is dynamic and willing...
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Call Center Manager

Intermedix - 131 reviews - Columbus, OH 43230
Call Center Manager. Builds/ Manages strategic relationships with Call Center stakeholders to meet/exceed Client expectations....

Contact Center Site Director

U.S. Bank - 3,535 reviews - Cincinnati, OH
Contact Center Site Director. Work in partnership with other contact center directors in the business line to establish and implement product/service standards,...

Director of Global Quality Assurance

Michelman - 5 reviews - Cincinnati, OH 45236
No phone calls please. The Director, Global Quality Assurance will define the quality management strategy and direct efforts related to quality improvement and...
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Director of Customer Service

Sarnova, Inc. - 11 reviews - Dublin, OH 43016
Monitor call volume and answer calls in queue as needed; A minimum of five years customer service leadership experience in a call center environment;...

Dir, Analytics - Call/Contact Center (OH, NC, NJ, NY, OK, RI...

MetLife - 2,510 reviews - Dayton, OH
Broad knowledge of inbound contact center and online environments. Experience in working with data sets related to Online, Customer Care and Sales within...

Customer Service Manager

Citi Bike - 5 reviews - Columbus, OH
Proficiency in call center technology, including innovations such as chat, text, and Help Center management. An Ideal candidate will need to be able to analyze...

Customer Service Manager

Motivate International Inc. - Columbus, OH
Proficiency in call center technology, including innovations such as chat, text, and Help Center management. An Ideal candidate will need to be able to analyze...
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Dir, Analytics - Call/Contact Center (OH, NC, NJ, NY, OK, RI...

MetLife GTO - 3 reviews - Dayton, OH 45448
Broad knowledge of inbound contact center and online environments. Experience in working with data sets related to Online, Customer Care and Sales within...

Director, IT Service Center

Big Lots! - 2,992 reviews - Columbus, OH
Minimum of ten years in a call center leadership position desired. The Director of the IT Service Center (“ITSC”) directs and leads a staff of call center...
Operations Manager
P&L management within a Call Center environment. Have an advanced understanding of IT/Telephony systems within a call center....
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Call Center Director
Good Night Medical - 9 reviews - Westerville, OH
Call Center Director:. 5+ years of Management in a high-volume call center environment. We are a growing company looking for someone who is dynamic and willing...
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