Call Center Director jobs in Redwood City, CA

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Center Director
Sylvan Learning Center - Fremont, CA - Fremont, CA
Monitors and tracks center performance. Ensures calls get answered during business hours. Manages the day-to-day operation of the center....
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Director, HR - Global Customer Service Operations- Relocatio...
Experience in call center, distribution center, or manufacturing environments. The span of control includes the Customer Service Center HR teams (including...
General Manager of Residential Hotel
Delivering Innovation in Supportive Housing (DISH) - San Francisco, CA
$60,000 a year
Troubleshoots unanticipated expenditures with Director. This position reports to the Director. Develops and modifies policies as needed in consultation with...
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Director, Call Center

ZEISS International - Dublin, CA
Develop Call Center standards, metrics, and processes centered on the principle of low customer effort. Minimum of eight years experience working in a large...

Director, Customer Experience - 32 reviews - Mountain View, CA
1-3 year’s leadership experience in a call center environment, and/or technology company preferred. Resolve customer escalation calls and cases....
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Director, Product Marketing, Ads Interfaces & Customer Exper...

Facebook - 174 reviews - Menlo Park, CA
Drive a holistic customer experience strategy across all our web and mobile product interfaces, integrating with channels like our call center, self-service Ads...

Call Center Program Manager/Program Director

10x systems - San Jose, CA
Call Center Program Manager/Program Director*. Call Center Technology and Infrastructure Expertise including Cisco, Avaya, Work Force Management, Call Recording...
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Manager of Customer Support

TaskRabbit - 12 reviews - San Francisco, CA
Determine call center technology needs by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses....
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Preschool Site Director (satellite location)

Palo Alto JCC - Palo Alto, CA 94303 (Duveneck-Saint Francis area)
Seeking Site Director for Satellite Preschool Location. We are searching for a Preschool Site Director. Work with ECE Director and Educational Leadership team...
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Director, Transaction Management National HR Service Center

Kaiser Permanente - 4,495 reviews - Alameda, CA
Minimum of ten (10) years of directly related experience in human resources, payroll, call center operations or equivalent experience required....

Associate Director - Solutions Engineering (Operations) - 24...

Tata Communications - 521 reviews - Santa Clara, CA
Enterprise voice, video, and collaboration architectures including core call processing, voicemail, presence, contact centre, call recording, video conferencing...

Senior Manager, Collections Analytics

Oportun - 55 reviews - Redwood City, CA
Increasing contact rates and call center efficiency by optimizing dialer performance and calling strategies using predictive behavior scoring....

Customer Service Supervisor

Academy of Art University - 76 reviews - San Francisco, CA
Previous call center supervisory experience required. Experience with call center and/or CRM software. Maintain and improve call center operations by monitoring...
Farmers' Markets Program Manager II
Ecology Center - Berkeley, CA 94702
$50,000 - $60,000 a year
NO PHONE CALLS PLEASE*. Work with other Ecology Center staff to coordinate Farmers’ Market activities with Ecology Center programs and events;...
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Health Care Call Center Director of Operations
CareMetx, LLC - Oakland, CA
Full service call center:. Knowledge of full service call center programs preferred. Proven history of managing large teams in a call center environment....
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