Call Center Help Desk jobs in Massachusetts

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Epic Support Desk Specialist Shift Days
Lahey Health - Burlington, MA
12.Contributes to tactical planning of Support Desk services. 6.Contributes to the development of Support Desk standards, procedures, and policies....
Sponsored by Lahey Clinic
Sr. Analyst, IT Store Systems -Help Desk experience, Analyti...
Dunkin' Brands 3,409 reviews - Canton, MA
Monitor 3rd Party Help Desk calls to ensure quality service levels. 4-5 years of experience in Service Desk, Help Desk organizations....
Sponsored by Dunkin' Brands
Client Service Analyst-Help Desk, ITS (40 hrs, Days)
BOSTON MEDICAL CENTER 168 reviews - Boston, MA
Triages calls by identifying, classifying, and prioritizing incidents and requests. Description Provides front line customer support for Boston Medical Center...
Sponsored by Boston Medical Center

NOC TECHNICIAN

Captivate Network 2 reviews - Chelmsford, MA
This is not a PC or LAN support or help desk role. The NOC is Captivate’s primary call center for customers to report trouble on the network and you will be...
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Help Desk Analyst (36 hours 4 days\week)

Beth Israel Deaconess Medical Center 227 reviews - Boston, MA
Utilizes call tracking tool in an effective manner; Perform Computer Operator functions in the IS Command Center;...

PATIENT PLACEMENT COORDINATOR

Massachusetts General Hospital (GHC) - Boston, MA
Assists scheduling center and main desk as needed. Responds to Approaching Code Help & Code Help situations and provides leadership with information and carries...

IT Support Administrator

Technical Needs 10 reviews - Lowell, MA
Respond to and resolve IT requests via help desk management tool. Will work closely with Infrastructure, Business Systems and other Help Desk Support team...

Manager IS Customer Support

Hallmark Health System 13 reviews - Medford, MA
In addition, five plus years of direct experience in managing IS Customer Service/Help Desk functions recommended that include call center and desk side support...

Help Desk Engineer / Tech Support Engineer

TOSS C3 - Southborough, MA 01772
Open and close help desk ticket and pro-actively manage engineer's tickets to timely resolution. TOSS C3 has a rewarding position available for a customer...
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Client Service Analyst-Help Desk, ITS (40 hrs, Days)

BOSTON MEDICAL CENTER 168 reviews - Boston, MA
Triages calls by identifying, classifying, and prioritizing incidents and requests. Description Provides front line customer support for Boston Medical Center...

CLIENT SUPPORT SPECIALIST, IT Help Center

Boston University 141 reviews - Boston, MA
One to three years of experience in a help desk/call center support position. Technical skill set to troubleshoot and resolve technical service calls, including...

Customer Service Representative/Help Desk

iTech Solutions 7 reviews - Springfield, MA 01111(Pine Point area)
Must have experience working in a call center environment. 2+ years working Help Desk Support, certified A+ or MCP preferred, Network/Desktop troubleshooting...

Help Desk Analyst

Beth Israel Deaconess Medical Center 227 reviews - Boston, MA
Utilizes call tracking tool in an effective manner; Perform Computer Operator functions in the IS Command Center;...
Helpdesk Support - Mansfield, MA
Kelly Services 3,355 reviews - Mansfield, MA
Kelly Services is currently recruiting for a Help Desk in the Mansfield, MA. Let us help advance your career today....
Sponsored by Kelly Services
Epic Senior Support Desk Specialist
Lahey Health - Burlington, MA
3.Experience using call tracking and reporting systems. Support Desk Specialist, with attention to process/triage/communication improvements....
Sponsored by Lahey Clinic

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