Call Center Help Desk jobs in Massachusetts

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Epic Support Desk Specialist Shift Days
Lahey Clinic 71 reviews - Burlington, MA
Assist user in transfer of any desktop, client/server, and mainframe-based computing questions to the IT Support Desk....
Sponsored by Lahey Clinic
Technical Support Analyst
Stinger Ghaffarian Technologies 12 reviews - Cambridge, MA
Lead member of the help desk support for the FAA Safety Assurance System (SAS) application. Maintain accurate call information in the call tracking environment,...
Sponsored by Stinger Ghaffarian Technologies
Digital Channels Support Specialist
Eastern Bank 42 reviews - Lynn, MA
Interfaces with technical help desk from 3. Previous retail banking and/or call center experience preferred. Customer Service Center....
Sponsored by Eastern Bank

Help Desk Analyst I

Robert Half Technology 41 reviews - Boston, MA
$15 - $16 an hour
One of our top clients, a large telecommunications company, has 10 help desk analyst openings in their call center in Warwick and is interviewing candidates...

Help Desk Technician

The MENTOR Network - North Andover, MA
This position assists in call resolution and IT projects in the centralized Help Desk. Serves as a coach and mentor for Associate Help Desk Technician....

Network Technician

Partners HealthCare 66 reviews - Newton, MA  +1 location
Triage calls to appropriate groups if call cannot be resolved. Network/Systems/Help Desk Support. Provide second level technical support for other Network...

Help Desk/ Telecommunications Specialist

NCI Information Systems, Inc. 134 reviews - Woburn, MA
Handle customer repair tickets/incidents on demand via email and calls into the center. Lead day to day deliverables making sure that tasks assigned to Help...

Epic Support Desk Specialist Shift Evenings 3 00 PM 11 00 PM

Lahey Health 13 reviews - Burlington, MA
12.Contributes to tactical planning of Support Desk services. 6.Contributes to the development of Support Desk standards, procedures, and policies....

Deskside Support Technician

C3i, Inc. - Cambridge, MA
Effectively communicate with the Helpdesk Manager regarding any Help Desk related incidents or processes. Self-monitoring of Help Desk tickets to ensure proper...

Epic Support Desk Specialist Shift Days

Lahey Health 13 reviews - Burlington, MA
12.Contributes to tactical planning of Support Desk services. 6.Contributes to the development of Support Desk standards, procedures, and policies....

Help Desk Specialist with Polycom Experience

CDI Corporation 185 reviews - Boston, MA
$55,000 a year
Participation in a 24x7 on call rotation may be required. May be required to travel to other locations and data centers (< 10% travel required) U.S....
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IS Help Desk Analyst

Steward Health Care 26 reviews - Westwood, MA
Answer and record online calls coming into the 24/7 Help Desk. Work with groups external to the Help Desk to ensure a timely and effective hand-off of triaged...

Help Desk Specialist

MassMutual Financial Group 198 reviews - Springfield, MA
Help Desk Specialist. Together, we help people. The IT Help Desk Email-Exchange Specialist provides first point of contact for all technical support issues at...
Epic Senior Support Desk Specialist
Lahey Clinic 71 reviews - Burlington, MA
Assist user in transfer of any desktop, client/server, and mainframe-based computing questions to the IT Support Desk....
Sponsored by Lahey Clinic
IS Help Desk Specialist
Milford Regional Medical Center 8 reviews - Milford, MA
Minimum of one (1) year of IS help desk, technical support, or call center experience required. ON CALL/ VARIED DAYS OF WEEK & SHIFTSStatement of Purpose:....
Sponsored by Milford Regional Medical Center

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Company with Call Center Help Desk jobs
Stinger Ghaffarian Technologies is a leading provider of Engineering, Science, Project Management, and Information Technology services.