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Customer Service Sr. Manager
Citi - 7,755 reviews - Jacksonville, FL
Call center or production management experience. Lead between 6-10 supervisors and their staff....
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Senior Operations Manager - #7888309
Customer Support Representatives - Orlando, FL
Responsible for ramp-up drives/goals for the call center. Must have 5 to 7 years’ experience in the call center industry with at least 5 years in a senior...
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Call Center Global Training Manager
The Results Companies - 206 reviews - Fort Lauderdale, FL
Participates in client meetings and calibration sessions, monitors calls randomly to evaluate agent performance....
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Call Center Consultant

ConsultantCommunity - Tampa, FL 33612
Call driver analysis. Virtual contact center environment. The call center lead consultant is responsible for assessing the client’s current contact center...

Team Manager - Contact Center

Cognizant - 4,528 reviews - Tampa, FL
Assists staff in resolution of sensitive calls of a priority nature. Monitors staff production and performance in order to meet corporate performance goals....

Call Center Manager

VillaDirect Management LLC - Celebration, FL
The Call Center Manager will oversee the day-to-day operations of the call center. VillaDirect is hiring for a *Call Center Manager*....
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Commercial Aviation Customer Service Senior Manager

Extant Aerospace - Melbourne, FL 32901
ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned. Provides strategic leadership and direction for the delivery of

Quality Supervisor-Call Center

TeleTech - 2,910 reviews - Melbourne, FL 32901
Prepare monthly reports of various projects, analysis of appeals, mystery calls and calibration of call handling skill....

Supervisor

iQor - 894 reviews - Miramar, FL
Directly supervises a team of call center agents. We are currently looking for a Call Center Supervisor for our Miramar Center of Excellence....

Contact Center Supervisor

CareSync - Tampa, FL
Contact Center Supervisor*. Work closely with the Team’s Account Manager. Report any trends or escalated concerns to Operations Manager....

Call Center Manager

VyStar Credit Union - 57 reviews - Fleming Island, FL
The Managers continually stay abreast of all new Call Center technology to better manage the inbound Call Center....

Cruise Sales Manager

CruiseDirect.com - Fort Lauderdale, FL
$80,000 a year
Reviewing live and recorded calls utilizing our state of the art virtual call center to provide coaching recommendations....
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Contact Center Manager

Insperity - 86 reviews - Orlando, FL
Contact Center Manager. We are seeking a dedicated Contact Center Manager to serve customers by planning and implementing contact center strategies and...
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Collections Director
AFS Acceptance - Fort Lauderdale, FL
Proven success in a fast-paced, high volume, high pressure collection or call center environment. Oversee and motivate a team of 10-30 account managers....
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Call Center Training Manager (Lake Mary)
Sears Holdings Corp.: Home Services - Lake Mary, FL
Call Center experience desired. The Center Training Manager is responsible for overseeing the training and development of the workforce within a specific...
Sponsored by Sears Holdings Corp.

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