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Senior Operations Manager - 7888309
Responsible for ramp-up drives/goals for the call center. Must have 5 to 7 years’ experience in the call center industry with at least 5 years in a senior...
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Process Excellence Manager
Open English - 31 reviews - Miami, FL 33133
Experience leading projects in support of call center improvement a plus. Our Process Excellence managers are instrumental in maximizing efficiencies,...
VP of Sales – Direct to Consumer Division (Mortgage Originat...
Mortgage - Tallahassee, FL
We currently operate 3 direct to consumer call centers and are looking to add at least two more. Familiar with mortgage contact center technologies and best...
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Supervisor Call Center

Pathways - 146 reviews - Jacksonville, FL
Demonstrated success in supervising and motivating teams and individual employees in a call center environment....
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New Member Assessment Front Line Leader

Humana - 2,657 reviews - Saint Petersburg, FL
Applied knowledge of insurance processing, customer service or call center processes and practices. You will have 15-20 direct reports, and you will report to a...

Manager, Contact Center Operations - SurePayroll

Paychex - 765 reviews - Saint Petersburg, FL 33702
Lead Contact Center team to achieve targeted NPS scores. 4 years of experience in Supervisory experience in a contact center....

IPB US Customer Service Senior Manager

Citi - 9,928 reviews - Tampa, FL
Contact centers including call center technology, process improvement, and regulatory requirements related to call center operations....

Quality Supervisor/Manager-Call Center

TeleTech - 3,972 reviews - Melbourne, FL 32901
Prepare monthly reports of various projects, analysis of appeals, mystery calls and calibration of call handling skill....

Call Center Operations Manager

HigherEducation.com - Fort Lauderdale, FL
Experience managing call center onboarding and integration projects. We are looking for an experienced Call Center Operations Manager to support an expanding...
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Manager, Customer Service

Envolve Pharmacy - 439 reviews - Orlando, FL
Implement call center and interdepartmental initiatives to enhance operational efficiency and delivery of quality call center performance....

Bilingual Service Operations Manager

Humana - 2,657 reviews - Miramar, FL
Act as a liaison between call center operations and other functional areas. Humana is seeking a Service Operations Process Manager who will analyze, create,...

Sr. Corporate Member Services Manager

International Information Syst - Clearwater, FL
• Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to Call Center....

Manager, Information Technology Operations

For Eyes - 7 reviews - Miramar, FL 33027
Data Center Operations (both on and off-premise/hosted); Maintain all infrastructure components at ForEyes provisioned data centers....
Project Manager
Chewy - 107 reviews - Ocala, FL
As the Project Manager for Fulfillment Operations located in Ocala, FL, you will be focused on new Fulfillment Center Technical Warehouse Management System...
Outbound Technology Manager (Call Center)
Company Overview: ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and

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