Call Center Manager jobs in Phoenix, AZ

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Call Center Assistant Supervisor
The Asst Supervisor directs, coordinates and monitors daily activities and functions of the call center....
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Senior Optimization Manager
Do you have experience working in optimization or capacity planning for large call centers? Coordinate and maintain scheduling, forecasting, and real-time call...
Customer Service Specialist/Account Manager
Allstate Insurance Company - Scottsdale, AZ
Customer Service Specialist/Account Manager -*. Duties for the Customer Service Specialist/Account Manager may include:....
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Operations Manager, Premier Support Solutions

Asurion - 1,149 reviews - Phoenix, AZ
Minimum of 5-8 years call center experience required, with at least 2-3 years at the manager level. Experience with call center technology, including ACD,...

Operations Manager - Phoenix WAH

Alorica - 5,540 reviews - Phoenix, AZ 85002 (Central City area)
2 years’ leadership experience in a call center environment is required. Office/Contact Center Environment. Supervising teams of 50+ FTE’s and directly managing...

Call Center Manager (On-Premise)

Hensley Beverage Company - 17 reviews - Phoenix, AZ
We are currently seeking a highly motivated Call Center Manager to supervise daily operations and support phone and electronic sales ordering functions....

Manager - Call Center Operations

Progress Residential - 42 reviews - Scottsdale, AZ
Familiar with call center metrics, reporting and Quality assurance call monitoring a plus. Experience managing within a call center contact environment...

Solid Waste Customer Service & Outreach Manager

City of Scottsdale - 45 reviews - Scottsdale, AZ 85251 (South Scottsdale area)
$60,570 - $87,838 a year
The incumbent may perform a wide variety of technical and specialized administrative duties which support overall departmental functions....

Manager Bankruptcy Customer Service – Tempe, AZ

Ditech Financial LLC - 181 reviews - Tempe, AZ 85284
1-3 years’ experience in Collections and Call center environment. Handle escalated calls and disputes to ensure resolution....
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Call Center Operations Manager

Lexington Law - 18 reviews - Phoenix, AZ
CALL CENTER OPERATIONS MANAGER. The Operations Manager is a highly visible leader responsible for day-to-day planning, measuring and executing contact center...

Call Center Supervisor

Education at Work - 53 reviews - Tempe, AZ 85281
Knowledgeable of call center systems and performance statistics. Responsible for leading a team of 15-20 student call center agents....
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Customer Service Supervisor

Direct Energy - 424 reviews - Phoenix, AZ
Management experience in a call center environment. 5 years in a high volume call center. The Customer Service Team Supervisor will drive achievement of...

Director of Call Center Operations - Travel

Bridge2 Solutions - Scottsdale, AZ 85260 (North Scottsdale area)
The Travel Operations Director will have oversight of an inbound service center supporting travel booking requests within a 24/7 environment requiring a...
Transfer Center Coordinator 12pm-12am
ConnectDoc - Scottsdale, AZ
Completes training within timeline set by communications manager. Effectively triages all in coming requests for service according to the Transfer Center...
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Manager, Workforce
Owned all workforce staffing, call center staff planning and processes related to scheduling staff to meet requirements for multi-site internal contact centers...

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