Call Center Manager jobs in Phoenix, AZ

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Operations Manager
Drive those tasks through all internal departments, working closely with marketing, account operations, yield management, call center and accounting....
Flood Manager, Customer Service
ASSURANT - 1,113 reviews - Scottsdale, AZ
In conjunction with training and QA staff, monitors training programs and quality assessment standards for effectiveness in supporting departmental goals and...
Operations Manager - 7600025
Responsible for ramp-up drives/goals for the call center. Must have 5 to 7 years experience in the call center industry with at least 5 years in a senior...
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Area Mgr Customer Experience

Waste Management - 1,822 reviews - Phoenix, AZ
Optimization opportunities across Customer Experience call centers. Area Mgr Customer Experience. Management mobile app that reduce call volumes;...

Call Center Operations Manager

Spireon - Phoenix, AZ
CALL CENTER OPERATIONS MANAGER. We’re seeking a Call Center Operations Manager for our Phoenix office! Excellent knowledge in call center operations....

Customer Service Manager

State of Arizona - 244 reviews - Phoenix, AZ 85012 (Alhambra area)
$46,794 a year
CUSTOMER SERVICE MANAGER. C ustomer Service Manager. Candidates for this position must complete page 7 and sign the Driver Form on page 8 of the State of...

Concierge Manager (Call Center Manager)

Aspire Lifestyles - 17 reviews - Phoenix, AZ
Demonstrates a strong commitment to achieving individual and departmental goals despite barriers. Fulfils requests and answer customer calls as needed;...

Customer Service Reporting Manager

Shutterfly - 170 reviews - Tempe, AZ 85281
Customer Service Reporting Manager. The Manager would supervise and provide direction to a team of one (reporting analyst)....

Customer Experience Manager

Michaels Stores Inc - Scottsdale, AZ  +1 location
Customer Experience Manager - Events*. Train and develop customer experience team to complete learning plans....
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Customer Support Manager

TERROS - 48 reviews - Phoenix, AZ
Function and provide direct supervision in a fast-paced, performance-based call center environment. Monitor and assess call response time, ensure customer...

Supervisor, Contact Center

Matrix Absence Management - 50 reviews - Phoenix, AZ 85029 (North Mountain area)
Strong ability to collect, document, analyze and present call center metrics. Keep employees aware of inbound calls, calls waiting, service levels, abandonment...
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Customer Service Manager - Phoenix West Valley

Bashas’ - 176 reviews - Phoenix, AZ
Supervising department managers and aiding them with recruiting, training, employee performance initiatives, sales and marketing program execution....

Customer Solutions Manager – Home Retention

Real Time Resolutions Inc - Phoenix, AZ
Prior team management experience in a call center environment a must. This job operates in a call center within a professional office environment....
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Training & Quality Manager
Join the Leader in the Call Center Business! Alorica offers a wide range of call center services designed to help create, cultivate and maintain our customer's...
Relationship Manager III
WageWorks - Tempe, AZ
Relationship Manager III. Experience performing consulting, client service, account management, customer service or call center experience in a sales support...

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