Call Center Manager jobs in Bethesda, MD

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Cisco Unified Communications/VoIP Tier III Support
Pivotal Point, LLC - Washington, DC
Perform VA Call Manager Cluster Administration,. IP Tiers 1 and 2 level support as well as Cisco Call Manager Administration and Cisco Unified Contact Center...
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Sponsored by Pivotal Point, LLC - 5 days ago
Telemarketing Account Executive
Chapman Cubine Adams + Hussey - Arlington, VA
Phone calls will disqualify candidates. Proficient in all aspects of client missions and program history and briefs call centers and clients on programs and...
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Sponsored by Chapman Cubine Adams + Hussey - 14 days ago

Call Center Manager

TELESIS Corporation 9 reviews - Rockville, MD 20847
The Call Center Manager will provide operational management and leadership for the IT Helpdesk/Call Center. The call center manager's primary responsibilities...
11 days ago - save job - email - more...

Call Center Manager

NJVC, LLC 47 reviews - Vienna, VA
Call Center Manager. The Call Center Manager is responsible for the overall performance of the call center....
5 days ago - save job - email - more...

Customer Experience Manager

Capital One 1,706 reviews - Laurel, MD
Directly responsible for managing an escalated call center team of approximately 10 to 15 Bankers that supports the branch, call center and executive complaints...
3 days ago - save job - email - more...

Operations Manager: Helpdesk (Secret Clearance)

HP 3,269 reviews - Washington, DC
HDI Support Center Manager or equivalent certification. Operations Manager - IT Service Management (Secret Clearance)....
9 hours ago - save job - email - more...

Customer Relations QA Manager

Frontpoint - McLean, VA
Minimum 2 years of quality assurance team management experience - preferably in a call center capacity or customer service environment....
12 days ago - save job - email - more...

Desk Side Support Manager (Mid-Atlantic)

TELESIS Corporation 9 reviews - Rockville, MD 20847
Assists the Call Center Manager with directing the helpdesk functions and delivers monthly reporting. Client Service Manager or other service management tools....
11 days ago - save job - email - more...

Manager Operations - Group Travel Services

Carlson Wagonlit Travel 150 reviews - Arlington, VA - +1 location
Works closely with branch and call center management to enhance group travel processes in the field. Manager Operations - Group Travel Services....
12 days ago - save job - email - more...

Senior Manager of Customer Returns

Operations 25 reviews - Columbia, MD
Monitoring calls, appraising performance and resolving departmental issues. Must have comprehensive understanding of call center metrics and technologies....
Connections Academy - 15 days ago - save job - email - more...

Registry Development & Integrity Director

American Gastroenterological Association - Bethesda, MD 20814
Manage the Registry Regulatory Manager. Sponsoring companies, CRO, etc.), coordinate, lead and participate in calls and meetings as necessary....
8 hours ago - save job - email - more...

Customer Contact Center-Senior - Loan Origination

Freddie Mac 147 reviews - McLean, VA
Previous call center experience. A 7.75-hour shift within these hours will be assigned, and may be changed at management’s discretion based on departmental...
2 days ago - save job - email - more...
Director, ERAS Operations
Association of American Medical Colleges 18 reviews - Washington, DC
Experience managing and developing a diverse team to reach departmental and organizational goals. With Relationship Managers and Sr....
Sponsored by Association of American Medical Colleges - 13 days ago
Customer Experience Manager
Capital One 1,706 reviews - Laurel, MD
Directly responsible for managing an escalated call center team of approximately 10 to 15 Bankers that supports the branch, call center and executive complaints...
Sponsored by Capital One - 3 days ago
OTG-FDA Project Manager-Call Center
Open Technology Group Incorporated - Rockville, MD
We do not accept that “it cannot be done” — rather, we create, evaluate, and innovate with passion and determination Job Duties Manage large team for a Tier I,...
Sponsored by Dice - 5 days ago

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Company with Call Center Manager jobs
18 reviews
The AAMCs strong sense of community and professionalism fosters an environment that supports the career & personal goals of its staff.