Call Center Manager jobs in Buffalo, NY

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Mueller Services - Tonawanda, NY 14150
We are hiring for a Full Time Assistant Manager for our Call Center in our Tonawanda office. Manage personnel – assisting with questions, workflows, providing...
Senior Collections Manager - Call Center - Batavia, NY
Premiere Credit of North America - Batavia, NY
Completes call audits, compiles and reviews results. 2+ years of experience as a Unit Collections Manager. Collections Manager provides indirect supervision of...
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Avaya Voice Engineer | Relocate to Washington State | Expand...
Rock Point Search - Buffalo, NY
$80,000 a year
Avaya Call Center. Contact centers including design, reporting, and call flows. Avaya solutions (Communications Manager, System/Session Manager, AEP, AES, etc.)...
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Senior Manager, Customer Care

Thermo Fisher Scientific - 1,040 reviews - Grand Island, NY 14072
Analyzes daily statistical contact center activity data. The Senior Manager will be responsible for utilizing all resources to manage, meet or exceed domestic...

Service Operations Manager

HSBC - 4,065 reviews - Depew, NY
Review overall customer service performance, including satisfaction survey results, call center metrics, task completion and complaint trends....

Sr. Implementation Manager

inContact - 18 reviews - Buffalo, NY
Experience in the KPIs and best practices of call centers and their operations. Deep skills around business analysis/call centers;...

Contact Center Sales Manager

HSBC - 4,065 reviews - Depew, NY
At least 5-7 years of relevant Management experience in financial services and/or call centre operations preferred....

Customer Service Manager

American Airlines - 1,179 reviews - Buffalo, NY
Responsibilities for Customer Service Managers include:. Core Competencies for Customer Service Managers include:....

Manager, Customer Service

Palladian Health, LLC - Buffalo, NY
Experience in a call center environment. Log every incoming call and close all calls within 5 business days. Handling of all incoming calls....
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2017 USA Center Academic Manager

Embassy Summer - Boston, NY
In collaboration with the Center Manager and other center management staff, to carry out a 24-hour emergency on-call rotation schedule....

2017 USA Center Manager

Embassy Summer - Boston, NY
Carry out a 24-hour emergency on call rotation schedule along with the Activity Manager and Center Academic Manager....


Imperial Textile - Buffalo, NY 14206
CUSTOMER SERVICE LEAD/ACCOUNT MANAGER. Top 7 Reasons Why You Should Work at Imperial Textile....

Relationship Manager

Bank Of America - 14,872 reviews - Tonawanda, NY
Relationship managers will report to a local market sales manager. They will partner closely with financial center managers and market sales managers to ensure...
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DME Sales Representative
Revolutions, Inc. - United States
$40,000 - $70,000 a year
This is not a call center position; No phone calls, please! Helping users, caregivers and case managers select and purchase appropriate home medical equipment...
Sr. Manager, UX Design - Customer Service- Relocation Opport...
We iterate relentlessly, spending time in call centers, and testing early and often with our users. A proven track record of developing great teams of managers,...
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