Call Center Manager jobs in Clarence, NY

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Contact Center Supervisor - Cheektowaga, NY
Greenwich Associates - Cheektowaga, NY
Call center experience in a supervisory role:. Reporting directly to the Contact Center Senior Manager, the Contact Center Supervisor will lead a large team in...
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Bilingual Sales Representatives
Are you ready to join a fun, family oriented professional call center environment? A steady flow of inbound calls....
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Performance Manager
One Touch Direct - 234 reviews - Buffalo, NY
$35,000 - $45,000 a year
Retail, restaurant, call center, or other customer service oriented experience. Be able to effect Call Center metrics, as provided by management, on a daily,...
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Supervisor - Contact Center

AAA Western and Central New York - 2 reviews - Amherst, NY
Call center experience:. Monitors contact center performance in real time including call volume and schedule adherence....
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Customer Service Manager

Nationstar Mortgage - 519 reviews - Elma, NY
Responsible for the training, development and performance reviews of all employees within the Customer Service Call Center and Welcome Call groups....

Manager, Customer Service Research

Nationstar Mortgage - 519 reviews - Elma, NY
Responsible for the training, development and performance reviews of all employees within the Customer Service Call Center and Welcome Call groups....

Sales Call Center Supervisor

Verizon - 10,559 reviews - Buffalo, NY 14202 (Central Business District area)
Review and analyze call center reports. Two or more years of supervisory experience in sales support/customer service call center environment....

Call Center Quality Service Manager

HSBC - 3,603 reviews - Depew, NY
Manages undertaking of design development and deployment of the call quality monitoring tool and coaching model, audit checking, call calibrations and coaching...

Contact Center Manager

Mattel - 210 reviews - East Aurora, NY 14052
CONTACT CENTER MANAGER. Management on performance of Call Center. Handle all call center personnel issues in a fair, consistent manner....

Sr Contact Center Program Manager

Ingram Micro - 417 reviews - Williamsville, NY
The Contact Center Program Manager is the primary interface in the US between various functional business units, business partners, Ingram Sales organizations,...
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Training Specialist

Nationstar Mortgage - 519 reviews - Elma, NY
3 previous training experience in a call center environment preferred. Develop strong relationship with all managers to develop course materials and receive...

Operations Manager - Title Department

Fiserv, Inc. - 696 reviews - Amherst, NY
Five + years of demonstrated increase in responsibility with prior supervisory/ management experience required Operations, Call Center and back office...

Customer Service Manager

Fiserv, Inc. - 696 reviews - Amherst, NY
Manage team call quality to exceed 90% based upon internal and external call reviews. Five + years of demonstrated increase in responsibility with prior...
Call Center Supervisor Orchard Park
OneTouch Direct - 234 reviews - Orchard Park, NY
$35,000 a year
Call Center Supervisor*. Retail, restaurant, call center, or other customer service oriented experience. 1 + years successful call center experience leading and...
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